Let's begin! Business Analyst (9963)

At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. This role will work with internal and external clients to design and improve the functionality of products and provide training and demonstrations on product use to clients.

Responsibilities

• Under supervision, design, build, and implement maintenance and enhancement requests for tools and systems.
• Solicit and collect feedback from internal stakeholders and clients to help define the business requirements for new releases. Assist in providing content and reviewing documentation for release or new features.
• Recommend and implement centralized tools that internal teams can use to extract data/insights for daily business management in an automated manner. Evaluate data availability and assess the needs of the various business partners including local, regional, and global leadership to optimize the process and reporting
• Assist in the preparation of use cases and/or specific requirements based on the information collected from the stakeholders and clients with supervision.
• Act as a liaison between internal stakeholders to facilitate understanding of the design requirements.
• Ensure that new features are implemented according to specification and problems are corrected.
• Support training activities on the technical and analytical aspects of the product.
• Demonstrate the key features and values of products to internal clients.
• Assist with support calls that involve product management issues.
• Participate in cross-functional teams as subject matter expert to support system enhancements as well as integration efforts for future business acquisitions as needed.
• May partner closely with comp admins and data analysts who are responsible for the quarterly commission review and act as the primary points of contact for the sales organization where applicable.
• Partner with external vendors to ensure a focus on implementation of best practices around cross-system data continuity, data hygiene, and business process definition.
• Contribute to project planning activities. Responsible for periodic updates of project status to management.
• Other projects, Development, and duties as required/assigned

Qualifications

• Undergraduate/first-level degree (e.g., Bachelor's degree) in a related field required.
• 2+ years of experience.
• Some system/business analysis experience required.
• Ability to coordinate and assist large teams in resolving complex analytical and technical issues.
• Strong organizational skills, attention to detail and the ability to manage multiple projects with tight deadlines.
• Excellent oral and written communication skills. Ability to communicate effectively with internal and external contacts.
• Excellent problem solver and independent thinker who has the ability to create innovative solutions
• Strong analysis/quantitative skills and the ability to translate analysis into actionable tasks
• Client focused, proactive and results oriented with ability to support clients across multiple location
• Strong Access/Excel skills
• Basic SQL skills
• Knowledge of SFDC or other CRM

For US-based roles only: the anticipated hiring base salary range for this position is $67,800.00 - $98,400.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody's also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion or creed, national origin, ancestry, citizenship, marital or familial status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. Moody's also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email [email protected] . This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance. This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act. Click here to view our full EEO policy statement . Click here for more information on your EEO rights under the law . Click here to view our Pay Transparency Nondiscrimination statement . Click here to view our Notice to New York City Applicants. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary. Apply Job! Apply to this Job