German Customer Advisors (Athens & remote)

Are you fluent in German?

Do you want to work remotely or in a hybrid working model?

Do you want to gain experience in Customer Service?

ManpowerGroup Greece, on behalf of its client, is looking for German Speakers .

Our client is a global BPO leader in customer support providing customized strategies for innovative brands.

Location: Athens or anywhere in Greece

Working Model: hybrid or remotely

️You will be reporting to Customer Service Supervisor

What you will do:

As a German Customer Advisor, you will be responsible for providing exceptional customer service and resolving inquiries from customers through various channels such as phone, email, and chat.

More specifically:

• Always maintain high customer service to clients.
• Maintain accurate data input of consumer inquiries, questions, and feedback on the customer services database.
• Be able to offer recommendations to common problems or FAQs (frequently asked questions) .

Requirements

• Fluency in German language (C1-C2 level).
• Previous experience in customer service will be considered as an asset.
• Tech savvy.
• Proficient English Skills (Oral &Written).
• Enthusiastic, patient, empathetic, multi-tasking and passionately communicative.

Benefits

• Competitive Salary.
• Indefinite Contract with the company.
• Career Development Opportunities.
• Participation in Private Medical Insurance Program.
• Rewarding Bonus based on employee performance.
• Laptop and headsets provided by the company.
• Flexible working hours.

Recruitment Process:

• If you are interested in this role, feel free to apply directly. Our consultants will contact the candidates who meet the profile’s requirements to arrange an interview.
• As for the next steps, there will be 2 more interviews with the client either in person or online.

Originally posted on Himalayas