[Remote-Position] Client Experience Associate - Part time
Position at a Glance:
- Location: Remote
- Compensation: a competitive salary
- Company: Workwarp
- Start Date: Immediate openings available
- Position: Client Experience Associate - Part Time - Remote
Â
Â
Overview As a Client Experience Associate at Titan, you will be a key point of contact for investors during tax season, providing exceptional customer service and support. In Short  Respond to customer requests via chat and email  Resolve customer issues and develop best practices  Assist with KYC/AML operations and account onboarding  Translate customer needs into recommendations for CX and engineering  Work part-time, Monday-Thursday (27 hours/week)  Join a small team with a significant impact  Be part of a vibrant in-person culture  Competitive cash compensation and equity packages  Opportunity to influence the Titan roadmap  Work in a fast-paced, innovative environment Requirements  2+ years in a Customer Experience/Service role  Ability to handle challenging customer issues with empathy  Skilled in troubleshooting technical issues  Exceptional written and communication skills  Familiarity with customer support platforms like Zendesk Benefits  Competitive compensation packages  Opportunity for full-time employment after contract  Work with world-class investors  Be part of a bold vision in finance  Impactful role in a growing company Apply Job!Â
Simple Application Process
Ready to join us? The first step is easy. Click apply now and we'll be in touch soon!
Apply To This Job