Occupational Telehealth Nurse - (Remote)
- We are looking for experienced telehealth nurses to join our case management team. This role is 100% remote and available to LVNs, LPNs, and RNs. Triage experience is highly preferred.
- Answer incoming calls during business hours.
- Conduct afterhours initial intakes, gathering key details such as company info, employee demographics, and medical history.
- Assess injuries via video (when possible) in collaboration with the Safety Manager and onsite medics.
- Perform nursing assessments and administer first aid treatment.
- Determine the best course of action: conservative treatment, telemedicine consult, or emergency care.
- Manage intakes for employees in Mexico and Canada.
- Provide FAFs (Functional Abilities Forms) and coordinate followups for Canadian clients.
- Schedule telemedicine appointments with HV physicians.
- Review physician notes for completeness before distribution.
- Distribute reports and ensure accurate documentation.
- Conduct followups for first aid cases and monitor recovery progress.
- Partner with Safety personnel, medics, paramedics, and other nurses.
- Assist with clinic vetting and coordinate referrals and diagnostics.
- Support case management efforts, ensuring quality employee care.
- Communicate with workers’ comp carriers, Risk Management, and HR for proper case handling and approvals.
- Work closely with HV Physicians and CMAs to ensure case resolution and closure.
- Maintain detailed and timely documentation for all visits and communications.
- Take clinical photos to support injury tracking and case documentation.
- Collaborate with HV Physicians for ongoing case discussions.
- Request and manage medical records as needed.
- Active RN, LVN, or LPN license (compact license required).
- Able to work 1012 hour night shifts consistently
- 5+ years of clinical experience in emergency care, urgent care, or occupational health.
- Strong understanding of OSHA recordability, workers’ comp processes, and returntowork strategies.
- High emotional intelligence—able to earn trust quickly with employees, managers, and providers.
- Excellent communication, documentation, and decisionmaking skills.
- Bilingual (English/Spanish or English/French) strongly preferred for international case support.
- Techsavvy with the ability to manage telehealth, digital documentation, and fastpaced coordination.
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance