Field Service Technician- Remote in Missouri
Job title: Field Service Technician- Remote in Missouri in Saint Louis, MO at Sealed Air
Company: Sealed Air
Job description: Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance – a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value for our stakeholders. In 2024, Sealed Air generated $5.4 billion in revenue and had approximately 16,400 employees distributing products and services to 117 countries/territories around the world. To learn more, visit .Position SummaryThis position will provide technical support for key equipment sales/service initiatives, i.e., Advanced Maintenance Program (AMP) service offerings. AMP Techs will travel to customer sites in North America and rebuild equipment during an intensive 2-3 day time frame, typically during the weekends when the plant is not processing food products. This position will also support Sealed Air’s field Technical Service Reps and the R&D team as time permits. Depending on the specific geographic needs at the time, we are looking for candidates all over North America. We have over 300 machines located in nearly every location in NAM. The number of AMP Techs is 17 and growing very rapidly.Job Description
- Work in wet and/or cold food production environments with personal protective equipment required (hard hat, ear and eye protection, steel-toed shoes).
- Most of the work will take place on Saturdays and Sundays, with support at the plant during plant startup on Monday morning. Travel to/from the work sites typically takes place on Fridays and Mondays, but there are instances where the work may extend into Monday and occasionally Tuesdays.
- Most of the work is mechanical, with some electrical and electronic tasks. The work is done in teams of two to four people working together to remove and replace worn parts of the packaging equipment.
- As you gain experience, you will be asked to take the lead on rebuilding the equipment. This will require you to manage the other AMP Techs on site, coordinate the activities with the customer and with other Sealed Air personnel, and ensure the right parts are shipped to the site on time and ready for your team when you show up to do the work.
- Provide equipment troubleshooting, repair, and maintenance services to customers as required.
- Complete all administrative requirements for documentation of service activity, monthly reports, and expenses.
- Complete all required safety training - both internal and customer requirements.
- High School Diploma or equivalent required
- Advanced technical training is greatly preferred
- A mechanical background/experience is required (rebuilding cars, lawnmowers, motorcycles, etc.)
- Must possess a valid US Driver’s License.
- Ability and willingness to travel (both driving long distances and flying via commercial airlines). You will be away from your home more than 75% of the time.
- Previous experience servicing Cryovac equipment is preferred.
- Professional attitude and self-motivated/directed.
- Time management, communication skills, decision-making, interpersonal, computer, and organizational skills are required.
- Computer technology experience – Email, Microsoft Office Suite, Mobile Device Apps, etc.
- Work well with others in a team environment where the work is divided up.
- Ability to use basic hand and power tools.