UX Designer, Amazon Delivery Experience

Job title: UX Designer, Amazon Delivery Experience in Bellevue, WA at Amazon Company: Amazon Job description: DESCRIPTIONWe are looking for a UX Designer to join our Amazon Delivery Experience (ADX) team, where you'll play a crucial role in designing experiences for Amazon Air, part of our logistics network. The ADX team is a multidisciplinary design studio responsible for envisioning and delivering end-to-end solutions across the ecosystem of products that power Amazon's global Transportation, Shipping, and Delivery Services.As a UX Designer on ADX's Middle Mile team, you will play a crucial role in enabling aircraft to transport cargo and customer packages. This isn't just about creating interfaces - it's about designing systems that enable air operation controllers, front line operators, and senior leadership to effectively coordinate and process cargo. Your human-centered design process will leverage customer insights, data, UX methodologies, and accessibility to develop innovative experiences.Working closely with product managers, engineers, and executive leaders, you will create elegant and simple solutions that drive product decisions and roadmaps. Your strong UX skills and deep knowledge of standard web and mobile components and patterns will be instrumental in raising the bar on design and front-end solutions at Amazon.This is an opportunity to be part of a multi-functional team of design and development professionals focused on building a beautiful and easy-to-use system that saves our partners time. If you have a demonstrable track record of success delivering high-quality design system solutions at scale, we encourage you to apply. Join us as we innovate, deliver, and influence the future of logistics and transportation.Key job responsibilities - Plan and propose innovative solutions for a wide variety of product design challenges including, but not limited to: mobile, responsive web, and person-to-person interactions. - Lead the design for improvements of existing experiences and wholly new experiences while planning and defining strategy for the direction of future iterations. - Quickly iterate on multiple interactive design solutions and work through details. - Advocate for your design solutions by putting them in context the inputs that influenced the design decisions including business and user goals, demographic and usage data, and research findings. - Develop high level and/or detailed storyboards, mock-ups, interaction flows, and prototypes to effectively communicate interaction and design ideas. - Deliver work that's user-friendly, aesthetically engaging, and also produces results. - Work alongside engineers and product managers throughout all stages of the production cycle. - Assess and optimize the performance of new and existing features by actively participating in user research and assessing performance metrics. - Develop and maintain detailed user-interface specifications. - Present design work to multiple teams and senior leadership for review and feedback. - Contribute to the group's shared knowledge of user-centered design and research methodologies.A day in the life As a UX Designer, you will work closely with a team of UX designers, researchers, product managers, and developers to gather insights about customers and apply your expert information architecture and interaction design skills to the needs and problems you uncover. You will tackle the most significant challenges, generating and evaluating concepts, detailing solutions, and tracking improvements to customer experience and business health. You will be connect with, grow from, and contribute to others in the ADX team.About the team Our team is crucial to Amazon's operational success, creating experiences that enable carriers, drivers, and associates haul goods safely and efficiently. Our Middle Mile UX team is highly collaborative, believing that working-out-loud leads to the best solutions, fastest learning, and most camaraderie.BASIC QUALIFICATIONS- 3+ years of delivering design solutions as a UX designer or interaction designer experience - Have an available online portfolio - Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps - Experience in delivering design solutions as a UX designer or interaction designer - Experience working in a collaborative team and working directly with developers for implementation of designsPREFERRED QUALIFICATIONS- Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar - Knowledge of best practices for information architecture and design - Knowledge of usability principles and techniquesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,000/year in our lowest geographic market up to $184,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site. Expected salary: $106000 per year Location: Bellevue, WA Apply for the job now! Apply for this job