Virtual Customer Service Representative
We are seeking a Virtual Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Work from home! Awesome CEO, opportunity for advancement and great income earning potential! Skills: Communication Skills, Customer Support/Service, Establish Priorities, Identify Issues, Knowledge Base, Multitasking, Presentation/Verbal Skills, Problem Solving Skills, Resolve Customer Issues, Sales, Work From Home, Writing Skills About the Company: Arias Agencies The Simon Arias Agencies represent American Income Life Insurance Company and consist of offices located throughout Pennsylvania, West Virginia, and Maryland. Arias Agencies’ founder, Simon Arias, was hired by the Surace-Smith Agencies in Ohio after graduating college. Simon excelled and moved to a top level management position within his first year. Simon worked closely alongside Ohio State General Agents, Jim Surace and Marcus Smith, as Regional Director of Sales for the Agency and was a key figure in expansion efforts. The results Simon achieved helped him rise to be one of the top leaders at American Income Life. In 2008, Simon accepted the challenge to open his own Agency and became the youngest State General Agent in Company history at age 24. He excelled as an SGA and has won numerous awards, breaking production records for his territory. Simon was selected to contribute to AIL’s Executive Council, which advises the Company on its direction. Simon is viewed as a mentor by many of the top leaders in the Company, and has been chosen as State General Agent of the year, the highest honor a State General Agency can achieve. Company Size: 100 to 499 employees Industry: Insurance Founded: 1951 Website: http://www.ariasagencies.com/ Apply Job!