Contractor/Freelance Customer Service Support - Remote
Overview: In this customer service role, were looking for someone fluent in German, interested in working with search engine optimization (SEO), and passionate about providing top-notch customer service. You will be responsible for all communication with our SEO clients and managing their SEO campaigns. Compensation: EUR 30,000/annually Who We Are: Boostability was founded in 2009 and is now one of the fastest-growing internet marketing companies in the world. We use cutting-edge technology to offer high-quality SEO and website marketing services that drive explosive growth for our small business partners and clients. The work environment is fun, friendly, and collaborative. We take pride in a unique, positive culture that allows all our employees to thrive and helps all our clients achieve success. Your Responsibilities: Act as the primary contact for our SEO clients and partners, helping them resolve their concerns. Represent our company and SEO product with excellent customer service. Manage the implementation of SEO packages for our clients, including regular meetings, on-site recommendations and changes, and distribution of off-site work. Assign SEO tasks to our fulfillment department. What We Expect from You: At least six months of experience in customer service. Fluent spoken and written German skills are essential. Good English skills (for internal communication only). Proficiency in using standard Google tools (Drive, Sheets, Docs). Excellent online communication skills, with the ability to clearly and effectively express your thoughts. Creative and logical thinking, with the ability to work within time and quality standards. Strong conflict resolution skills to handle situations where clients are dissatisfied. Working Hours: Fully remote all you need is a computer, headset, and a stable internet connection. 8:45 AM 5:15 PM (CEST), Monday to Friday. No work on weekends or holidays. Why You Should Work with Us: We are an internationally recognized SEO company. Ongoing SEO and management training. On-the-job training provided. All you need is motivation. Additional Notes This is a contract position, so you will not be eligible for traditional benefits. You must be able to work independently and manage your own time. You must be a citizen or permanent resident of Ireland to be hired as a contractor in this role. Apply Job!