Medical Front Desk Clerk - Call Center
Join a busy and patient-focused medical practice! We are seeking a dedicated and professional Medical Front Desk Clerk with call center aptitude to join a local team. This role is crucial in providing excellent patient service and ensuring smooth office operations. This is an onsite position. Responsibilities: Greets patients and visitors in a courteous and friendly manner both in person and via telephone; answering questions and taking messages if needed, scheduling appointments. Prepares new charts, files, and maintains patient records; maintains, organizes, and pulls charts for upcoming patient appointments. Confirms appointments with patients via telephone one day prior to scheduled appointment. Check in patients confirming accurate and updated patient and insurance information is in chart as well as the EMR. Perform billing and bookkeeping functions including collection of cash payments, posting, and balancing daily sheets of transactions and balancing deposits according to set billing protocols. Check out patients; accurately enter charges into computer, collecting all co-pays and out of pocket charges prior to patient leaving. Working hours: 8:00 AM - 5:00 PM Skills: Proficiency in: Microsoft Word Microsoft Excel Meditech Vision Mysis Education: High School Experience: 1-4 years Qualifications: Proven experience in a medical front desk or call center environment. Excellent communication and interpersonal skills. Organizational and multitasking abilities. Proficiency in computer systems and EMR software. Knowledge of medical terminology and insurance procedures is a plus. Ability to handle sensitive patient information with confidentiality. Reliable and punctual. Apply online at www.spherion.com/apply Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected]. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility). key responsibilities Greets patients and visitors in a courteous and friendly manner both in person and via telephone; answering questions and taking messages if needed, scheduling appointments. Prepares new charts, files, and maintains patient records; maintains, organizes, and pulls charts for upcoming patient appointments.Confirms appointments with patients via telephone one day prior to scheduled appointment. Check in patients confirming accurate and updated patient and insurance information is in chart as well as the EMR.Perform billing and bookkeeping functions including collection of cash payments, posting, and balancing daily sheets of transactions and balancing deposits according to set billing protocols.Check out patients; accurately enter charges into computer, collecting all co-pays and out of pocket charges prior to patient leaving. experience 1-4 years skills Proficiency in: Microsoft Word Microsoft Excel Meditech Vision Mysis qualifications Proven experience in a medical front desk or call center environment.Excellent communication and interpersonal skills.Organizational and multitasking abilities.Proficiency in computer systems and EMR software. Knowledge of medical terminology and insurance procedures is a plus.Ability to handle sensitive patient information with confidentiality.Reliable and punctual. education High School Apply Job!