Medical Office Receptionist

INNOVATIVE MEDICAL PRACTICE LOOKING FOR THE NEXT TEAM PLAYER! What we are looking for: We are seeking a seasoned, highly motivated Receptionist to join our team full-time. In this role, you will perform administrative and clinical assignments that keep our patients happy and the medical practice running smoothly. Dollars, Cents and Benefits: The minimum hours for this position are 35, with a maximum of 40 Monday through Friday and will be compensated at $18-$22/ hour depending on experience, benefits will be discussed after 90 days. We would like a team player who can contribute positively to the growth by delivering operational excellence. If this is you, continue reading! RESPONSIBILITIES: The office is very busy Monday through Friday. The ability to multi-task, stay organized and represent the practice in a professional manner is critical to the success of this role. Responsibilities include: • Welcome patients and visitors with a ‘PATIENTS FIRST’ attitude whether in person or by telephone; answering or referring inquiries • Answer patient inquiries and large call volume. Must have the ability to navigate phone conversations promptly and with a professional level of customer service • Maintain reception and back office areas ensuring spaces are clean and organized at all times • Ensure exams rooms are prepped according to policy standards • Keep patient appointments on schedule; reviewing service delivery compared to schedule, reminding service provider of service delays • Maintain patient accounts by obtaining, recording and updating personal and financial information • Protect and abide by patient confidentiality policies and regulations • Ensure availability of treatment information by filing and retrieving of medical records • Obtains revenue data by recording and updating financials, recording and collecting patient billing, controlling credit extended to patients, filing, collecting and expediting 3rd-party claims • Maintain business office inventory and equipment by checking stock to determine inventory levels, anticipating supply needs, placing and expediting orders, billing reconciliation; scheduling equipment and service repairs • Establish effective rapport with other employees, customers, clients, patients, families, suppliers and physicians • Contributes to team effort by accomplishing related results as needed Skills and Qualifications: · High School/ GED required minimum (Associates Degree is a plus) · Must have experience in healthcare · Must have an operational mindset: highly organized with the ability to prioritize tasks based on importance throughout the day · Knowledge of EMR and working with tablets (iOS/Apple) · Have the ability to work with minimal oversight · Excellent communication and problem solving skills · Technical aptitude and quick learner – must be able to quickly learn systems, tools and operational processes · Ability to work with minimal supervision and thrive in a fast pace environment · Must have a reliable transportation Apply Job!