Teller II (25-15)

Teller II Location: San Antonio, TX Job functions: • Act as the pleasant front-response associate to all entering bank clients, greeting via lobby or phone in a positive, professional manner. • Cash handling with clients including disbursements & deposits and recording and proofing such transactions in accordance with well-defined routine Bank policies/procedures. • Accurately conduct all credit and debit transactions to include receiving checking and savings deposits/withdrawals, checking endorsements, and accepting checks for cashing. • Verify cash drawer, balance, and prepare daily work forms. • Issue traveler’s checks, money orders, savings bonds, and official bank checks. • Keep proper cash supply on hand and prepare daily proof record while maintaining an acceptable difference record. • Assist Banking Center Manager in maintaining accurate audit records as required by Banking Center Monthly Checklist and Semi Annual Review. • Refer client to appropriate banking associate for any product information requests or problem resolution. • Cross trained to open new accounts and/or assist personal banker with related duties. • Perform client service transactions including: address changes, performing stop payments, taking check orders, giving account balances, accepting loan payments, maintaining client records. • May assist in opening/closing procedures and night deposits/ATM transactions. • Works with other associates to ensure proper lobby management and security policies (including alarm functions, cash control, etc.). Key Qualifications: • Polite, courteous, and respectful to all customers. • Use established procedures and guidelines under direct supervision. • Resolve basic client questions & problems. Consult or refer more complex issues to superiors. • Ability to learn the Bank’s line of products and services, relying on that knowledge to assist other associates and clients with questions • Limited decision making – ability to follow instruction routinely and accurately. • Knowledgeable in financial institution operating policies and procedures and banking regulations state and federal. Position requirements: • High school degree or equivalent (GED). • 6 mos. Cash-handling and customer service experience. • Formal training in computers, banking, or retail preferred. Job Duties Percentage: • 75% Teller Responsibilities • 25% Personal Banker Back Up Job Type: Full-time Schedule: • Monday to Friday • Weekends as needed Work Location: In person Apply Job!