Digital Communications Specialist
Overview
FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles. Summary: The Employee Communications Digital Communications Specialist will be responsible for publishing, posting, distributing, and measuring the effectiveness of enterprise employee communications across FM's communications platforms. This role requires a strong understanding of internal communications best practices and digital communications expertise. The ideal candidate will have experience managing digital communication platforms, such as SharePoint, email newsletters, and employee collaboration tools. Schedule & Location: This is an exempt full-time position that is office based in Johnston, RI. Employee will have flexibility for occasional remote work. Responsibilities Manage and maintain internal digital communication platforms including select company SharePoint (sites and pages) and email communication platforms Develop and design digital communications plans to support the effective execution of internal campaigns and initiatives including, CEO and Leadership communications, daily content posted to company SharePoint, HR performance management and employee benefits communications, and internal employee broadcast events Design, build, implement, maintain, and monitor effectiveness of corporate news and select company SharePoint pages Design and distribute quarterly external newsletter delivered to company retiree base Implement, monitor, and analyze the effectiveness of employee communication efforts through analytics tools, feedback mechanisms, and surveys Provide guidance and support to key stakeholders on internal digital communication best practices and tools in support of a continuously improving employee experience Stay informed about industry trends and emerging technologies in internal communications to suggest innovative strategies and tools
Qualifications
Required Education: Bachelor's degree in communications, public relations, human resources, or a related field Required Work Experience: 5+ years of relevant experience specifically within a corporate digital communications setting Highly Preferred Work Experience: 7+ years of relevant experience specifically within a corporate digital communications setting Required Skills: Proven experience in internal communications, digital communications, or a similar role Proficiency in using digital communication tools, collaboration platforms, content management systems, and email marketing software Familiarity with analytics tools and metrics to measure the effectiveness of internal communication efforts Understanding of intranet platforms, and other digital tools commonly used for internal communications Excellent project management skills with the ability to prioritize tasks, manage deadlines, and coordinate cross-functional teams Strong interpersonal and relationship-building skills to collaborate effectively with various stakeholders Detail-oriented mindset with a commitment to delivering high-quality and error-free content Ability to handle confidential information with discretion and maintain a high level of professionalism Highly Preferred Skills: Microsoft Sharepoint Employee Intranet platforms The hiring range for this position is $90,720-$130,400 annually. The final salary offer will vary based on individual education, skills, and experience. The position is eligible to participate in FMs comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more. FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce. Apply Job!