See all roles

IT Specialist

Work from home Full-time role Hiring

As our company continues to grow at an incredible pace, we are expanding our IT team and seeking an

IT Specialist based in Costa Rica. This role will play a critical part in managing internal IT operations, ensuring seamless technology experiences for our employees, and supporting various IT initiatives across the organization.

This is a

fully on-site role, requiring the IT Specialist to be in the office five days per week to provide hands-on support and maintain IT infrastructure

What Your Day Could Consist Of

  • Providing IT support to employees, troubleshooting issues related to hardware, software, networking, and security.
  • Managing and maintaining Mac devices using Kandji, including deployment, updates, and security policies.
  • Overseeing office IT infrastructure, including A/V equipment, networking hardware, and conferencing systems.
  • Supporting Okta SSO and user access management, ensuring secure authentication and application provisioning.
  • Assisting with new hire onboarding, setting up workstations, managing IT asset deployment, and conducting Mac training.
  • Collaborating with internal teams and external vendors to facilitate IT projects and service improvements.
  • Handling asset management, including repairs and replacements of office equipment.
  • Support network security efforts.
  • Assisting with software integrations and automation efforts where applicable.
  • Providing technical support for office networking, including troubleshooting connectivity and hardware issues.
  • Working within JIRA for ticket management and IT project tracking.
  • Support SOC2 compliance efforts as needed

    • Experience Requirements

  • Advanced experience managing and supporting Apple devices using Kandji.
  • Strong expertise in SSO management, preferably Okta.
  • Excellent customer service skills and a proactive approach to IT support.
  • Experience managing IT assets and vendor relationships.
  • Knowledge of networking concepts, including troubleshooting Wi-Fi, firewalls, and office connectivity issues.
  • Experience with A/V setup and maintenance, including conference room technologies.
  • Experience with network security and IPS toolsFamiliarity with SOC2 compliance is a plus.
  • Experience using JIRA for IT ticketing and tracking is a plus
    • apply to this job
    Apply

    You might like

    Clinic Operations Manager

    Work from home Full-time role

    Crypto-Native UX Researcher (Remote - Global - Non-US

    Work from home Full-time role

    Crypto Technical Product Manager (Remote)

    Work from home Full-time role

    Starbucks Barista, Scottsdale, #247

    Work from home Full-time role

    Starbucks Barista, Queens, #1025

    Work from home Full-time role

    Starbucks Barista, Phoenix, #242

    Work from home Full-time role

    Starbucks Barista, New York, #975

    Work from home Full-time role

    Starbucks Barista, New York, #880

    Work from home Full-time role

    Starbucks Barista, New York, #807

    Work from home Full-time role

    Starbucks Barista, Miami Beach, #911

    Work from home Full-time role

    Experienced Remote Data Entry Specialist – Accurate Information Management and Database Administration

    Work from home Full-time role

    DevOps Engineer

    Work from home Full-time role

    Full-Time Loss Prevention Supervisor

    Work from home Full-time role

    Senior Financial Accounting Analyst – bolthires Remote Job Opportunity: $28-$30/Hour – Full-Time Position in California, USA

    Work from home Full-time role

    Sr. Data Analyst/Risk Adjustment - US Remote

    Work from home Full-time role

    Telecommute Now Hiring Yelp Careers Remote Content Moderator $35

    Work from home Full-time role

    Electrical Engineer

    Work from home Full-time role

    Assistant Stage Manager – "O"

    Work from home Full-time role

    Clinical Social Worker - Remote Position

    Work from home Full-time role

    Workers Compensation RN Field Case Manager Registered Nurse Spanish

    Work from home Full-time role