Account Manager
A bit of context...
As part of its Strategic Plan, Spendesk decided to address customer Expansion through two different departments (Commercial and Customer). Each of them owning a different mission:
- Customer: Focus on Engagement, Satisfaction and Retention
- Commercial: Focus on Upsell / Cross-Sell and Customer Development
Initially only focusing on Key Accounts, the Sales Expansion Team is now looking to expand its customer coverage by addressing the whole Spendesk’s portfolio.
It has then been decided to split the team across two roles:
- Key Account Managers: Focusing on the higher segment of our Customers
- Account Managers: Focusing on Small and Medium Customers
As an Account Manager you’ll play a pivotal role in driving our business growth by nurturing and expanding relationships with our existing SMB customers.
You’ll own a large portfolio of customers with the mission of driving customer base expansion through upsell, cross-sell and contract negotiation.
You will actively partner with the customer success team which is in charge of boosting adoption & usage of the product by our customers.
What will be your mission(s)?
Skills & personality traits
Additional Information
As we are an international team, please submit your application and CV in English.
About Spendesk
Spendesk is the 7-in-1 spending solution built for finance teams to make faster, smarter spending decisions. Founded in 2016, Spendesk is now one of the fastest-growing fintechs in Europe, with over 4,000 customers and an international team of 300+ employees based in Paris, Berlin, London, Hamburg, and remote. We’ve raised over €260M from leading investors, and been named a French tech unicorn. And we’re not stopping there!
About our people & culture
We believe that people do their best work when they’re given the freedom to thrive and grow. That’s why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, to navigate ambiguity, and seize every opportunity.Spendeskers come from all over the world (35+ countries and counting!) but we have plenty in common: we're bold, ever-curious, committed to kindness, and tackle every challenge with a positive mindset.
About our benefits
Our culture is built on trust, empowerment, and growth — with benefits to match!
- Lunch 60% funded by Spendesk (Swile Card)
- Alan Premium health insurance
- A Gymlib pass to let off steam after a productive day at work
- Access to Moka.care for emotional and mental health wellbeing
- Access to Vendredi allowing us to change the world
- Latest Apple equipment
- Great office snacks to fuel your day
- A positive team to work with daily!
Diversity & Inclusion
At Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply.
apply to this job