Customer Support Specialist
PushPress is the ultimate platform for modern gym owners. Our integrated products combine key business functions into one powerful system, creating unparalleled efficiency and leverage for gyms and fitness studios.
Thousands of gyms and fitness studios rely on PushPress daily to power their businesses. We believe that by empowering neighborhood gyms with the most advanced technology, we can transform the fitness experience and help create a healthier world.
PushPress is a 100% remote company.
About the Role
The Customer Support Specialist is an Associate level role at PushPress and is responsible for assisting clients with resolving issues and providing guidance across our suite of SaaS products.
As the first point of contact, they will address client questions and troubleshoot problems, offering support through live help calls, responding to support chats or emails, onboarding assistance, and follow-ups. In addition, they will contribute to company growth by creating and updating help articles, how-to videos, and bug tickets, all aimed at ensuring gym owners can dominate their day with confidence.
What You'll Do
What You'll Need
Additional Information
PushPress is dedicated to fostering an inclusive and dynamic workplace. We’re all about leveling up, and that means we don’t tolerate any form of discrimination or harassment. We’re committed to provide equal opportunities, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability, genetic info, veteran status, or any other legally protected characteristic.
At PushPress, we’re dedicated to helping both our technology and our team reach peak performance. Whether it’s with your proactive approach, eye for detail, or drive to make a meaningful impact, we’d love to hear from you. At PushPress, we’re all about pushing boundaries and achieving new personal bests—come join us and be part of our fitness-tech journey!
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