Sr. Operations Insights Manager

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. 

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

About the Role

We are seeking a Sr. Operations Insights Manager to enable Rula’s expansion of new verticals (ex. Psychiatric Services, Medicare/Medicaid, In Person therapy, etc), as we continue our endeavor of being a comprehensive mental healthcare solution. This person will be responsible for delivering data assets that enable/drive operational processes, conduct analysis to diagnose core problems, and deliver reporting that helps synthesize performance of the verticals.

This person will have experience in delivering sustainable & reliable data assets for operations (e.g., lead scoring models), working with cross-functional stakeholders (operations, clinical, growth), applying structured problem solving to diagnose issues and suggest solutions, and communicating succinctly (written and verbal) to non-technical audiences.

Required Qualifications

• 5+ years of analytics experience in area of operations and/or growth

• Proficiency with Python and SQL, and at least one data visualization tool (ex. Looker, Hex, Tableau, etc.)

• Experience delivering assets that are embedded into operational processes and workflows (ex. scripts)

• Demonstrated ability in partnering with non-technical cross-functional stakeholders to distill complex insights into structured and simplistic solutions 

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

• Experience in fast-paced, high-growth startup environments

• Prior experience in healthcare industry

• Expertise being embedded in departmental functions (as opposed to working on centralized analytical teams)

We're serious about your well-being! As part of our team, full-time employees receive

• 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments

• Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States

• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA

• 401(k) plan access: Start saving for your future

• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)

• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering

• Employee Assistance Program (EAP): Support for your mental and physical health

• New hire home office stipend: Set up your workspace for success

• Quarterly department stipend: Fund team-building activities or in-person gatherings

• Wellness events and lunch & learns: Explore a variety of engaging topics

• Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

• Discounted programs: Fetch, SmartSpend, Ladder, SoFi

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.