Digital Content Strategist - UX Writer

Description: • Create content strategies and direct information hierarchy, content types, voice and tone • Collaborate with other UX experts on content organization • Seek simplicity, distilling complex concepts into clear content • Create and manage user-centric content for all steps of the digital experience • Develop tools such as content matrices and editorial calendars • Regularly audit and inventory online content • Lead efforts to continuously improve digital content • Assist with creation and maintenance of Humana digital content guidelines Requirements: • Bachelor's Degree in English, Journalism or similar field • At least 8 years of content strategy and UX writing experience • E-commerce experience • Experience creating content strategies, content matrices, and content inventories • Experience writing and optimizing content for a variety of content types, digital channels and secure portals • Experience with all facets of digital content publishing and best practices • Experience working with varied stakeholder teams including subject matter experts, content reviewers, editors and legal and compliance professionals • Well-organized and detail-oriented, capable of handling multiple projects simultaneously, and able to move between strategic and tactical work • Familiar with working in a regulatory environment Benefits: • Medical, dental and vision benefits • 401(k) retirement savings plan • Paid time off including company and personal holidays • Volunteer time off • Paid parental and caregiver leave • Short-term and long-term disability • Life insurance and many other opportunities Apply Job!