[Hiring] Mortgage Transaction Coordinator @Nightowl

The Loan Processing Coordinator will organize files, assist clients, track deadlines, and ensure a smooth loan process. Join our team now! Key Responsibilities • Track Lead Notes received from the Loan Officer (LO) and align Encompass files accordingly. • Monitor incoming “App Submitted” emails and initiate Encompass file setup to match LO Lead Notes. • Complete "File Set-up" review upon receiving client applications and documents, including ordering credit, organizing documents in Encompass, and rectifying obvious errors on client applications. • Send files to the Pre-Approval team upon gathering sufficient documentation for their review. • Run DU/LP and order appraisals when necessary, if no PIW/ACE is available. • Issue client needs lists after initial file review and post-pre-approval team's assessment. • Obtain accurate EOI, VOE’s, and HOA documents upon request from Loan Officer Assistants (LOA)/Processors. • Ensure the correctness of EOI and other documents at the funding stage to prevent funding delays. • Maintain a comprehensive tracker of all files on the desk, outlining outstanding items for each file to prevent oversight. • Open new title orders, acquire wire instructions, assist with phone inquiries, order payoffs, conduct lien searches, and obtain HOA estoppels. • Keep track of and update pipeline dates. • Serve as a central point for team communication with clients, third parties, and internal stakeholders. • Schedule appointments and maintain calendars. • Prepare reports and assist with loan closing activities. • Coordinate with title underwriters, attorneys, and other involved parties in the loan process. • Cultivate positive relationships with customers and ensure excellent customer service throughout the loan process. • Stay abreast of industry trends and underwriting guidelines. Skills, Knowledge, and Expertise • Strong command in English • Required to work US weekends • Willing to be on the phone to communicate with stakeholders • Minimum of 1 year of experience in a title or related role • Demonstrate excellent customer service skills, along with strong communication and interpersonal abilities. • Work independently and collaboratively within a team setting, exhibiting a detail-oriented and organized approach. • Ability to multi-task. • Stay updated on industry trends and underwriting guidelines. • Track Lead Notes received from the Loan Officer (LO) and synchronize Encompass files accordingly. • Monitor incoming “App Submitted” emails, aligning Encompass files with LO Lead Notes. • Conduct thorough “File Set-up” reviews upon receiving client applications and documents, including credit ordering, Encompass document organization, and rectification of client application errors. • Forward files to the Pre-Approval team upon gathering adequate documentation for their review. • Execute DU/LP runs and order appraisals as required, in the absence of PIW/ACE. • Issue client needs lists post initial file review and after Pre-Approval team evaluation. • Acquire accurate EOI, VOE’s, and HOA documents upon request from Loan Officer Assistants (LOA)/Processors. • Ensure document correctness at the funding stage to prevent funding delays. • Maintain a comprehensive file tracker, identifying outstanding items for each file to prevent oversight. Benefits • Above market salary • HMO on Day 1 for principal and two dependents • Government-mandated benefits • Performance-based Incentives • Quarterly Company Events • In-depth training for career growth • Great Company Culture and HR experience • 1,000 PHP De Minimis • Equipment and software provided Apply Job!