Automotive Call Center Agent

Are you an experienced auto mechanic looking to get out of the garage? Tired of flat rate? Interested in working from home? Kelly Services, in partnership with Nissan North America, is currently hiring an experienced Automotive Technician as a Mechanical Claims Adjuster to work 100% remotely from home! This is a full time Kelly Contract position with great promotional opportunities and pays $24/hour but if you are more experienced and have ASE certifications pay is $25/hour! In this position you will use your automotive technician skills to provide telephone and email support on all facets of the claim life-cycle for Nissan Security+Plus, Infiniti Elite, Mitsubishi Diamond Care, and QualityGuard+Plus vehicle service contracts. Minimum Qualifications: • Minimum 2+ years automotive technical experience required. • Experience at dealership, after market, or independent repair shop preferred. • Demonstrated mechanical acumen i.e. ASE Certification • Strong interpersonal, decision-making, negotiation, and conflict resolution skills • Working knowledge of Microsoft Office Suite and other PC applications • Typing skills: 35 wpm Job Description: • Adjudicate claims • Verify contract coverage and eligibility to NESNA policies, ascertain parts and labor charges, provide preapprovals, facilitate third-party and TechCam inspections, secure vendor parts, and ensure optimal part warranty coverage throughout policy. • Perform appropriate research with available tools to adjudicate claims, provide assistance to service contract policy holders repair facilities, and approve claims according to NESNA policy procedure. • Leverage mechanical acumen resources to provide proper labor and parts repair approvals. • Conduct transactions according to NESNA policies procedures to ensure proper use of Company funds and ensure repair claims are completed in a timely manner • Perform other duties as necessary Perks: • Weekly Pay • 16 paid holidays • 10 days of Accrued Paid Time Off • Enhanced Medical Benefits • Kelly Perks-Discount Program If you are interested and would like to be considered for this position please apply today and one of our recruiters will reach out to you! Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a claims adjuster with Nissan North America today! As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Get a complete career fit with Kelly®. You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Apply Job!