Part Time Customer Service Associate
Description: Answer inbound customer calls Assist customers with their orders and accounts Handle a high volume of inbound customer inquiries Provide a distraction free work from home environment Offer additional products on each customer interaction Calls may include confirming refunds, taking payments, placing orders, and analyzing account data Report to an assigned Customer Service Supervisor Requirements: Problem-solve and de-escalate unique situations while sustaining high-paced call volume Learn and work in a virtual environment with a set schedule and structured day Communicate with a variety of customer styles, peers, and leaders Navigate multiple systems and screens while assisting customers Can sit for long periods of time Troubleshoot own technical problems (in partnership with IT when needed) Available to work weekends, holidays and additional hours Benefits: Competitive compensation Health care benefits starting on day 1 401(k) Paid time off Tuition reimbursement Employee assistance program Parental leave Paid volunteer hours Company discounts Comprehensive Total Rewards package Apply Job!