Customer Service Representative
Platinum Filings is a global provider of due diligence, corporate, and compliance-based services for industry professionals. We specialize in searching, filing, and retrieving public records both nationally and globally. We serve leading law firms, large corporations and financial institutions with industry disrupting speed and efficiency. Innovation is at the core of our services, and our passion for excellence and proprietary technology is shaping the future of the industry. Why Platinum Filings? Build a career that builds you. Platinum Filings is in business for over a decade and is a fast growth company with endless opportunity. We are one of the fastest growing companies in the U.S. over the past 7 years. At Platinum Filings, we don't just offer jobs; we provide a platform for you to cultivate your skills, ignite your passion, and chart a path for professional excellence. Our culture is defined by passion, collaboration, quality, and expertise. We cultivate a team of forward-thinkers who thrive in a supportive and empowering environment. Our employees are driven to exceed expectations in every endeavor. Our office is high energy, exciting, action packed and fun. We have zero employee turnover, and we hire only the best. As a Client Service Representative, you'll embark on an exciting journey handling a diverse workload, making this the perfect opportunity to learn and grow within our organization. We believe in investing in our people, offering industry training, mentoring, and continuous growth opportunities at every level. Your Role: As a key player in our Valley Stream, NY Office (located just off the LRR), you will be ensuring a first-class experience for our clients. You will be handling corporate filings, lien research requests and other orders from our clients. Your responsibilities will include dealing with our clients and addressing inquiries via phone and email, putting together quotes, processing orders, dealing with our fulfillment teams, and providing crucial support in resolving client issues. Your role is diverse, challenging, and rewarding. We have a full trajing and support program to help guarantee your success and growth within the company. What We Seek: · A commitment to professional development, excellence and integrity demonstrated by a Bachelors degree or enrollment in college with evening classes or equivalent work experience · Strong writing skills and a command of the English language · Proficiency in Microsoft Office Suite and general computer literacy · Exceptional multitasking abilities to manage multiple priorities efficiently · A positive attitude, strong interpersonal skills, and the ability to handle stressful situations with poise, understanding, and tact What We Offer: · Comprehensive benefits package, including 401(k) maximum matching, health insurance, dental insurance, life insurance, paid time off, parental leave, Flexible Savings Accounts, volunteer time off, free snacks, and gym membership reimbursement · A supportive work environment that encourages collaboration and values work/life balance · A deep and comprehensive training program · Opportunities for professional growth and advancement within our organization Job Type: Full-time Pay: $55,000.00 - $60,000.00 per year Benefits: 401(k) Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Parental leave Professional development assistance Vision insurance Shift: 8 hour shift Day shift Work Location: In person Apply Job!