Healthcare Collections Representative (remote)

Employer Industry: Healthcare Services Why consider this job opportunity... - Salary up to $19.00 per hour - Eligible for a discretionary annual incentive program based on performance - Comprehensive benefits package including medical, dental, vision, and life insurance - Paid holidays and Paid Time Off - 401(k) plan with contributions and matching - Inclusive work environment recognized for diversity What to Expect (Job Responsibilities): - Handle inbound calls to arrange debt repayment based on patient financial situations and repayment guidelines - Utilize HIPAA and TCPA compliance during calls - Ensure required statements are sent and request additional statements as necessary - Manage patient disputes by gathering information and escalating issues when needed - Assist with outbound calls as required What is Required (Qualifications): - High school diploma - Minimum of six months of customer service experience in a related field - Ability to manage difficult customer situations and respond promptly to needs - Strong oral communication skills and ability to listen effectively - Detail-oriented with problem-solving skills How to Stand Out (Preferred Qualifications): - Associate’s degree - Two years of related experience #HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #DiversityAndInclusion At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!