Live Chat Agent
Job Overview We are seeking a Live Chat Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients ... Responsibilities - Conduct outbound calls to customers for service follow-ups and feedback - Assist clients with inquiries, concerns, and requests in a professional manner - Perform data entry tasks accurately and efficiently - Utilize phone etiquette to communicate effectively with customers - Collaborate with the sales team to address customer needs promptly - Handle client services inquiries and provide appropriate solutions Experience - Proficient in English, both written and verbal - Experience in customer service or call center environments is preferred - Strong computer skills for data entry tasks - Multilingual abilities are a plus - Familiarity with CRM software is advantageous Qualifications - Fluency in English and Spanish - Strong customer service skills - Proficiency in data entry and computer skills - Experience in client services and call center environments - Ability to handle phone etiquette with professionalism - Multilingual capabilities and familiarity with CRM software Job Types: Full-time, Part-time Pay: $19.47 - $26.24 per hour Expected hours: 20 per week Experience: Data entry: 1 year (Required) Customer service: 1 year (Required) Language: English (Required) Spanish (Required) Work Location: Remote Apply Job!