eCommerce Operations Coordinator - US
Employer Industry: Technology (eCommerce) Why consider this job opportunity... - Salary up to $30.29 per hour - Comprehensive and competitive benefits package, including performance bonuses and equity - Opportunity for career advancement within a fast-growing, non-traditional tech company - Supportive and collaborative work environment - Chance to enhance customer experiences through proactive problem-solving - Work remotely with flexible hours What to Expect (Job Responsibilities): - Monitor exception reports for order and return issues, addressing problems such as bad addresses and stock shortages - Provide timely email support to the customer service team regarding order changes and delivery failures - Communicate with warehouses for updates on shipments, address changes, and fulfillment issues - Run weekly metrics and scorecard reports, ensuring data accuracy and completeness - Monitor systems for integration failures and manage IT ticket submissions for issue resolution What is Required (Qualifications): - Minimum of 1 year of eCommerce experience - Strong attention to detail to ensure accuracy in order processing - Excellent organizational skills to prioritize tasks and manage time effectively - Proven ability to work collaboratively as a team player - Customer-first mindset with a focus on improving customer experiences How to Stand Out (Preferred Qualifications): - Experience with NetSuite, including creating and editing sales orders and fulfillment records - Familiarity with eCommerce platforms such as Shopify #eCommerce #Technology #RemoteWork #CareerGrowth #CustomerService #DetailOriented At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!