Customer Service Representative - Remote

Job Description

Job Description ... Customer Service Representative – Cantonese-English working remotely in California, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’ll • Answer incoming communications from customers • Conduct research to provide answers for customers to resolve their issues What You Bring to the Role • Bilingual in English, Cantonese, Korean, Cambodian, Armenian, Mandarin • 6 months or more of customer services experience • High school diploma or equivalent • Recognize, apply and explain your product or service knowledge • Computer experience • High speed internet connection (>25mbps). What You Can Expect • Supportive of your career and professional development • An inclusive culture and community minded organization where giving back is encouraged • A global team of curious lifelong learners guided by our company values • Base wage starting at $22.65 plus performance bonus opportunities • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit www.hellottecbenefits.com for more information Apply Job!