Customer Support Specialist (Remote - $18/hr)

Employer Industry: Pest Management Services Why consider this job opportunity... - Salary up to $18/hr - Competitive earnings with a comprehensive benefits package including medical, dental, vision, maternity, and life insurance - 401(k) plan with company match and employee stock purchase plan - Paid vacation, holidays, and sick leave - Industry-leading training program with no prior experience required - Opportunities to volunteer and give back to the community What to Expect (Job Responsibilities): - Answer incoming calls and make outbound calls to schedule, confirm, and follow up on service appointments - Navigate Windows-based and web-based systems to track routes and optimize schedules - Schedule technician appointments to minimize drive time and recommend alternative routes as needed - Utilize listening skills to identify customer concerns and evaluate their needs - Maintain accurate customer database, including call details and payment information What is Required (Qualifications): - High School Diploma or equivalent required - Valid driver’s license with a good driving record - Ability to pass a drug screen and background check - Ability to obtain the appropriate pesticide license/certification if required (company paid) - Customer service experience preferred How to Stand Out (Preferred Qualifications): - Previous customer service experience - Ability to work independently in the field - Strong organizational and communication skills #PestManagement #CustomerService #CareerOpportunity #TrainingProvided #CompetitivePay At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!