Call Center Representative (Bilingual French)

Job Title : Call Center Representative (Bilingual French) Location : Tempe, AZ (Remote... Employment Type : W2 Hourly Description: As a member of the Customer service team, you will assist with customer questions, inquiries, and issues related to accounts payable inquiries. You will take phone calls and answer chats/emails regarding accounts payables and bills. Successful candidates will be customer oriented with a commitment to quality and personal ethics with the ability to adapt to continuous policy and procedure changes. Works independently or as part of a group or team in a diverse work environment.

Requirements

At least 6 months of call center experience • Strong computer and phone skills. Ability to use web-based computer applications • Excellent communication skills both written and verbal, and internal personal skills • Able to manage telephone and chat customer interactions and convey confidence while resolving the customer’s issues. • Professional, friendly demeanor with a customer-oriented attitude. Good communication and listening skills. Able to accept constructive criticism. • Able to understand and accurately communicate customer’s needs, while demonstrating critical thinking and problem-solving skills. • Must be able to pass a background and drug test. • Must be 18 years or older • Must have a High School Diploma or GED • Must be able to type 30 wpm Job Type: Contract Pay: $20.06 - $22.00 per hour Expected hours: 40 per week Schedule: • 8 hour shift Experience: • Customer service: 1 year (Required) • French: 1 year (Required) • Call Center: 1 year (Required) Language: • Bilingual French (Required) Location: • Tempe, AZ 85282 (Required) Work Location: Remote Apply Job!