Healthcare Virtual Assistant (US) (Remote) (Remote)

Be part of Aptum Virtual Solutions pioneering team for Healthcare Virtual Assistants . Works closely with medical professionals in the US. Be in the forefront and ensure that the best interests of the healthcare provider, patient, and medical establishment are met. You Will... • Manage inbound and outbound calls to and from patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification • Navigate through different EMR (Electronic Medical Records) systems such as "Cerner, Epic, AthenaNet/AthenaHealth, NextGen" • Verify the healthcare insurance coverage and eligibility • Provide exceptional administrative support which includes (data entry, appointment scheduling, email management, record management, and time-keeping) • Establishing a professional relationship with medical professionals and patients; Acts as a primary liaison between patients and providers • Strict adherence and compliance with the HIPAA policy You Are: • Excellent in communication, both oral and written • Demonstrating excellent time management, strong attention to detail, accuracy, impartiality, organization, and computer competences • At least 1-2 years of experience in a medical-related background or account; work experience with US medical insurance companies • Intermediate skills with Gsuite and/or Microsoft Office • Familiar with Medical Terminologies • A healthcare-related degree is (highly preferred) • A professional license in nursing, health, or behavioral sciences is (highly preferred) • HIPAA Certification is a plus. System Requirements • Computer Processor: Core i3-5th gen / AMD A8 / Ryzen 3 (2015 or later) • Computer Memory/RAM: at least 8.00 GB • Computer Operating System: at least Windows 7 • Headset: Any USB type headset with a noise-canceling feature Join Us Apply Job!