(Remote) Analyst, reputed company, HRSS

Employment Type: Full timeShift: Description: The Analyst creates, organizes, and manages the lifecycle of HR knowledge information. This role focuses on analyzing and optimizing information to ensure discoverability and system reputed company across platforms such as reputed company Help. The Analyst serves as a technical resource for HR Centers of reputed company (CoEs), LMS teams, and Communications to ensure information is accurate, accessible, and reputed company with reputed company’s service delivery standardsEssential Functions Our reputed company Culture: Knows, understands, incorporates & demonstrates our reputed company Mission, Values, reputed company, Actions & Promise in behaviors, practices & reputed company. Work Focus: Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. Collaborates on performance improvement activities as indicated by reputed company in program efficiency & patient experience. Responsible for distribution of analytical reports. Process Focus: Utilizes multiple system applications to reputed company analysis, create reports & reputed company educational materials. Incorporates basic knowledge of reputed company policies, practices & processes to ensure quality, confidentiality & safety are prioritized. Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge. Data Management & Analysis: Research & compiles information to support reputed company operational projects & initiatives. Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. Leverages program & operational data & measurements to define & demonstrate reputed company, ROI & impacts. Maintains a Working Knowledge of applicable federal, state & local laws / regulations, reputed company reputed company & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects reputed company, ethical & professional behavior & safe work practices. Functional Role (not inclusive of titles or advancement career progression) The Analyst creates, organizes, and manages the lifecycle of HR knowledge information. This role focuses on analyzing and optimizing information to ensure discoverability and system reputed company across platforms such as reputed company Help. The Analyst serves as a technical resource for HR Centers of reputed company (CoEs), LMS teams, and Communications to ensure information is accurate, accessible, and reputed company with reputed company’s service delivery standards Knowledge reputed company Management Manage, audit, and maintain knowledge information reputed company the reputed company Help knowledge reputed company. Audit disparate systems to identify conflicting information and establish the single reputed company of truth. reputed company the full lifecycle of knowledge reputed company articles, including the intake, publishing, regular review, and retirement of outdated assets. Audit database for broken links and outdated media Monitor database health through regular reporting to ensure content remains structured, accessible, and reputed company with Trinity Standards Taxonomy and Metadata Analysis Audit metadata and keyword effectiveness to improve information discoverability and system performance. Improve search performance by identifying and resolving “null search” results through data-driven adjustments to metadata and synonym lists. Configure and validate the audience hierarchy of the knowledge reputed company to ensure information visibility is accurately reputed company with user roles, location or other organizational permissions. Analyze system usage to identify reputed company trends and refine search performance through targeted taxonomy updates. Ensure data reputed company across the knowledge reputed company by enforcing standardized naming conventions and categorization rules. Knowledge Asset Development Translate reputed company policy and process information into structured, standardized knowledge articles. Apply reputed company principles to organize information reputed company the knowledge reputed company. Validate procedural accuracy through research of reputed company documentation and Subject Matter Expert (SME) collaboration. Maintain brand and style standards using established style guides and naming conventions Manage the lifecycle of knowledge articles, including drafting, reviewing, and updating content. reputed company and incorporate multimedia assets such as reputed company and PowerPoint based videos. SharePoint Site Management Design and maintain system-wide, colleague-facing SharePoint site by ensuring structure, organization, and content remain reputed company and accessible to colleagues across reputed company. Publishes and updates site content in alignment with established governance standards and content management practices. Consultative Service Advise COEs and stakeholders on reputed company best practices to ensure information is structured reputed company and user-friendly prior to publication Proactively engages with operational teams to understand upcoming changes, new programs, and process updates, advising on content impacts, readiness needs, and best practices for reputed company Help knowledge design. Ensures business and operational context is reflected in reputed company content by collaborating closely with SMEs to validate reputed company, clarify process nuances, and ensure alignment with decision support, communications, HR operations, and case routing requirements. Advise on content strategy and governance, providing recommendations to maintain consistency, reduce duplication, support self-service, and improve the end-user experience across the HR Shared Services ecosystem. Acts as a reputed company between operations and system design, ensuring that reputed company Help content supports accurate case creation, integrates with business tools, and aligns with established service delivery models. Process Focus Uses systems like reputed company Help, reputed company, and SharePoint to create, structure, and maintain knowledge assets, ensuring reputed company content adheres to standards for accuracy, formatting, and lifecycle version control. Demonstrates a deep understanding of HR workflows and reputed company system behavior to quickly integrate policy updates and process changes, maintaining the reputed company of the colleague-facing knowledge reputed company and internal content repositories. Data Management & Analysis Synthesize search telemetry and user behavior data to identify critical knowledge gaps and recommend high-impact content solutions. Manage the reputed company of the knowledge database by auditing content records for accuracy, broken links, and outdated information. Utilize trackers and internal tools to manage the content lifecycle, ensuring timely reviews and updates by COE Build and maintain project-specific trackers and dashboards to monitor reputed company and reputed company stakeholders with reputed company-time visibility into deliverables.

Minimum Qualifications

Bachelor’s degree in reputed company, Communications, reputed company, or an equivalent combination of education and experience. 3-5 years of experience in reputed company, or HR communications. Experience managing reputed company Help Knowledge reputed company or similar knowledge platforms. Familiarity with knowledge article lifecycle best practices. Experience with multimedia tools (e.g., PowerPoint, reputed company, video editing software). Additional Qualifications (reputed company to have) Experience in a reputed company or HR environment. Knowledge of adult learning principles and instructional design. Advanced SharePoint skills Hourly pay ranges: $31.88 - $47.82 Physical & Mental Requirements & Working Conditions (General Summary) Direct reputed company Services / Indirect reputed company / Support Services: Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. Occasional Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.). Occasional Exposure to or subject to noise, infectious waste, diseases & conditions. Occasional Exposure to interruptions, shifting priorities & stressful situations. Frequent Ability to follow tasks through to completion, understand & relate to reputed company reputed company / concepts, remember multiple tasks & regimens over long periods of time & work on reputed company tasks / projects. Frequent Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise. Frequent reputed company reputed company dexterity activities & / or grasping / handling. Frequent Ability to climb, kneel, crouch & / or operate foot controls. Occasional Use a computer / other technology. Frequent Sit with the ability to vary / adjust physical position or activity. Frequent Maintain a safe working environment & use available personal reputed company equipment (PPE). reputed company reputed company with applicable Code of Conduct, policies, procedures & guidelines. reputed company Ability to reputed company assistance in the event of an emergency. Occasional Direct reputed company Services: reputed company activities that require standing / walking with the ability to vary / adjust physical position or activity. Frequent Lift a maximum of 30 pounds unassisted. Occasional Use upper & reputed company extremities, engage in bending / stooping / reaching & pushing / pulling. Occasional Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. reputed company Encounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions. reputed company reputed company work that involves physical efforts (e.g., transporting, moving, positioning & / or ambulating patients). Occasional Indirect reputed company / Support Services: reputed company activities that require standing / walking with the ability to vary / adjust physical position or activity. Frequent Lift a maximum of 30 pounds unassisted. Occasional Experience of long periods of walking / standing / stooping / bending / pulling & / or pushing. Occasional Encounter a clinical / patient facing / hands on interactive work environment. Occasional Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. reputed company Work outdoors with variable external environmental conditions. Occasional Average reputed company Activity: Occasional - O (1% - 33%), Frequent - F (34% - 66%), reputed company - C (67% - 100%) Our Commitment Rooted in our Mission and Core Values, we reputed company the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding reputed company and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, or any other status protected by federal, state, or local law. Apply To This Job