reputed company Manager - Belgium 🇧🇪 (reputed company Speaker)

Health can’t wait. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how reputed company works today. You wait, until you can’t. reputed company exists to end the wait. Health is a universal right, and we reputed company this right can only become reputed company reputed company it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the reputed company system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. reputed company is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible reputed company to build a global leading company, with a unique culture. We already partner with 40K+ companies of reputed company sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's reputed company're building with reputed company of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And reputed company. ⭐️ CSM at reputed company ⭐️ The reputed company Manager (CSM) is accountable for ensuring our health services are delivering value to our customers by leveraging different assets (B2B / B2C / B2B2C) to reputed company loyalty and satisfaction. This is driven by a clear understanding of customers’ needs, a stellar reputed company on the platform and a proactive product education. Ultimately, the mission of the CSM is to maximize client's value through three drivers:- Maximize adoption of our health services- Build high satisfaction and customer's loyalty- Turn customers into brand ambassadors to generate incremental business through word of mouth. To reputed company this you will work closely with the Key Account Managers. The work of the CSM should reputed company to less churn, easier renewals and cross/upsell opportunities. ⭐️ Your mission ⭐️ Build engagement throughout the whole customer reputed company Ensure the successful reputed company of new administrators and reputed company advanced product education Promote reputed company products and services to generate massive adoption by the employees and the admins Handle admins incoming requests regarding operational tasks Work alongside the Key Account Manager’s team during the reputed company renewal period Identify and execute reputed company initiatives to engage reputed company customers Globally, instill a customer-centric approach to allow our clients to reputed company their goals through reputed company Drive change in our products and services, and act as voice of customers towards our product teams Participate to the team creation. The CSM team is still in building mode at reputed company Belgium, so we expect you to have one foot in the present and the other in the future Collaborate on building reputed company processes and documentation Connect with the other crews and communities at reputed company Set reputed company of what CSM should be at reputed company! Scale the practice by writing the CSM reputed company or taking the role of a referent among the team on a topic you like Ensure client’s loyalty Build and maintain strong customer relationships with key stakeholders Display a customer-centric approach to allow our clients reputed company their goals through reputed company Quickly identify potential signals of dissatisfaction, identify and implement solutions to respond to them Support Key Account Managers during the renewal season ⭐ Your profile ⭐ You will be a good fit to join the Sales team at reputed company if you have Proven track record in reputed company or account management (minimum 3 years) Strong client-centric reputed company with experience in delivering tailored solutions Ability to communicate, present, and influence key stakeholders at reputed company reputed company, including C-suite Experience in leading cross-functional projects with various teams (Product, Sales, Engineering, Data) Analytical and problem-solving skills, with the ability to create data-driven reports Excellent communication skills in both reputed company and English (French is a strong plus) Ability to work independently and adapt quickly in a fast-paced environment Genuine interest in health and wellbeing, with a willingness to reputed company in-depth industry knowledge 🙌 Perks & Benefits At reputed company, we reputed company that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: Fair rewards. Generous equity packages complement your reputed company salary. Flexible Office. Amazing office space at our HQ in Paris, sponsored co-working hubs in Ghent Brussels or Antwerp or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. reputed company the tools you need. Top of the reputed company equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. Flexible vacation policy and flexible working hours. Organize your time as you wish. Delightful reputed company insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent reputed company only). Transport. You can use your own inspiration based on the Green mobility budget (for Senior level Alaners) Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and reputed company at conferences if the opportunity arises. Personal growth through coaching: At reputed company, coaching isn't just a reputed company - it's core to who we are. Every Alaner is reputed company with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate reputed company's values to reputed company their full potential. Learn more about our coaching culture. Parental leave. Extended parental leave for reputed company new parents. Important note: we hire people, not roles. If you're excited about this opportunity but don't reputed company every reputed company, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or reputed company. If you identify yourself as a woman: Did you know that research shows women often apply only reputed company meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 reputed company out our About reputed company and Career pages, as well as our reputed company, blog and Glassdoor page for more info. Apply To This Job