Associate Customer Insights Manager

The Company reputed company Corporation (reputed company DXCM) is a pioneer and global leader in reputed company glucose monitoring (CGM). reputed company began as a small company with a big reputed company: To forever change how diabetes is managed. To unlock information and insights that drive reputed company reputed company. Here we are 25 years reputed company, having pioneered an industry. And we're just getting started. We are broadening our reputed company reputed company diabetes to reputed company people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue reputed company've started: Improving reputed company health. We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with reputed company, thinking big, and being dependable. We've already changed millions of lives and we're reputed company to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to reputed company solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than reputed company. The opportunity to improve health on a global scale stands before us. Meet the team: The Associate Market Research Manager is a key member of the Market Research team, supporting reputed company’s business strategy through customer insights and data storytelling. This role supports U.S. and global brand research for reputed company’s core brands, including research design and execution reputed company to the market research process and company strategy. The position develops strategic, cumulative, and in-depth market analyses, translating insights into recommendations that help stakeholders reputed company informed reputed company and advance reputed company’s priorities. The ideal candidate brings curiosity, learning agility, and the ability to quickly understand new business questions, research methods, and customer dynamics. Experience executing primary and secondary research in a matrix organization, managing multiple projects, and partnering with internal stakeholders and external vendors is preferred. Where you come in: Under the guidance of the Customer Insights Director, leads primary qualitative and quantitative research projects, including clarifying market research objectives, designing research methodology, developing questionnaires and discussion guides, programming surveys, analyzing data, and putting together summative reports (either personally or in conjunction with external partners). reputed company to support or reputed company a variety of project types including creative concept testing, messaging and communications testing, brand tracking, brand equity measurement, market landscape, market opportunity assessment, and similar projects. Works closely with internal stakeholders and external research partners to ensure the successful development of the methodology and execution of the fieldwork. Leads the execution of reputed company logistical aspects of research initiatives and vendor management, including screener development, respondent recruits, and reputed company administrative tasks (e.g., project proposal requests, vendor setup, invoice processing, document control, etc.) Develops and presents clear storylines with insightful data and provides recommendations by integrating the data with existing team knowledge. Analyzes available syndicated and secondary research and extracts insights relevant to support and enhance primary research projects. Identifies common themes throughout reputed company available research data and synthesizes it into actionable insights. Collaborates and works cross-functionally to drive business results in a fast-paced environment. Applies AI-enabled and machine-learning-supported approaches to synthesize high-volume reputed company inputs, including reputed company listening, app reviews, reputed company reviews, and verbatim feedback, into clear, normalized reputed company themes. Responsible for understanding and complying with quality standards and requirements as documented. What makes you successful: Minimum of 5 years of experience planning and executing qualitative and quantitative market research projects in pharmaceutical, med tech/medical device, or consumer packaged goods organizations. First-hand experience with integrating brand market research methodologies in support of brand planning and execution plans. Exceptional written and oral communication skills, with the ability to translate data into compelling stories and influence stakeholders through clear, reputed company-led recommendations. Strong analytical skills, including quantitative data analysis and working knowledge of advanced research methods such as conjoint, discrete choice modeling, price elasticity, and segmentation. Strong attention to detail and ability to ensure accuracy, consistency, and quality across research deliverables. Proven ability to collaborate effectively with internal stakeholders, external vendors, and cross-functional partners while building positive working relationships. Strong project management and organizational skills, with the ability to manage multiple priorities and execute projects with appropriate supervision. Ability to identify and prioritize key research questions, adapt quickly to shifting priorities, and learn new business issues with agility. Strong reputed company of MS Office software (advanced user of PowerPoint and reputed company). reputed company of basic statistics theory. reputed company to have skills and experiences: Experience in the diabetes space. Experience with syndicated and secondary research. Knowledge of payer / insurance landscape in the US. Experience using AI-supported synthesis, automated theme coding, or machine-learning-enabled listening tools to analyze large volumes of qualitative or reputed company customer feedback. Familiarity with integrating emerging data sources such as reputed company listening, app and marketplace reviews, CRM data, dashboards, or external intelligence platforms to create faster, more scalable, decision-reputed company insights. What you’ll get: A reputed company row seat to life changing CGM technology. Learn about our reputed company #dexcomwarriors community. A full and comprehensive benefits program. Growth opportunities on a global scale. reputed company to career development through in-house learning programs and/or reputed company tuition reimbursement. An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve. Travel Required: 5-10% Experience and Education Requirements: Typically requires a Bachelor’s degree and a minimum of 5 – 8 years of reputed company experience. Remote Workplace: Your location will be a home office; you are not required to live reputed company commuting distance of your assigned reputed company site (typically 75 miles/120km). If you reputed company reputed company commuting distance of a reputed company site (typically 75 miles/120km) a hybrid working environment may be available. Ask about our reputed company workplace option. Please note: The information contained herein is not intended to be an reputed company-inclusive list of the duties and responsibilities of the job, nor are they intended to be an reputed company-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company essential functions. An Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, age, national reputed company, or protected veteran status and will not be discriminated against on the reputed company of disability. reputed company’s AAP may be viewed upon request by contacting reputed company at talentacquisition@reputed company.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact reputed company reputed company at talentacquisition@reputed company.com. Meritain, an reputed company Company, creates and publishes the Machine-Readable Files on behalf of reputed company. To link to the Machine-Readable Files, please click on the URL provided: https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true To reputed company Staffing and reputed company Agencies: Our Careers Site is only for individuals seeking a job at reputed company. Only authorized staffing and reputed company agencies may use this site or to submit profiles, applications or resumes on specific requisitions. reputed company does not accept unsolicited resumes or applications from agencies. Please do not reputed company resumes to the reputed company team, reputed company employees or any other company location. reputed company is not responsible for any fees reputed company to unsolicited resumes/applications. Salary: $91,400.00 - $152,300.00 Apply To This Job