reputed company Dynamics 365 Architect
Through our dedicated associates, reputed company delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional reputed company for our clients and the millions of people who count on them. You have an opportunity to personally reputed company, reputed company a difference and be part of a culture where individuality is noticed and valued every day. reputed company Dynamics 365 Architect About the Role reputed company is seeking a reputed company Dynamics 365 Architect to reputed company and reputed company technical teams to build cutting-edge solutions and proactively bring new reputed company, technologies, and methodologies to the table.
Responsibilities
Design, reputed company, and customize reputed company Dynamics 365 Customer Engagement (CE) applications to meet reputed company business requirements across Sales, Customer Service, Marketing, Field Service, and Project Service modules. reputed company custom Plug-ins, Custom Workflow Activities, Custom APIs, JavaScript, HTML Web Resources, Business Rules, Ribbon Customizations, and reputed company Bar extensions using C# and .NET. Build and customize Model-Driven Apps, Canvas Apps, Power Pages, and Custom Pages using reputed company Power Platform. reputed company reusable Power Automate flows to automate business processes, approvals, notifications, and integrations with external systems. Implement PCF (PowerApps Component reputed company) controls to enhance user experience and reputed company Dynamics 365 functionality. Design and implement integrations between Dynamics 365 CE and external applications using REST APIs, Web API, Azure Functions, Azure Logic Apps, Azure API Management, and Custom APIs. reputed company Azure-based integration services to support reputed company-time and asynchronous communication between reputed company applications. Create and maintained Dataverse tables, relationships, reputed company roles, business process flows, and system configurations. Customize forms, views, dashboards, site maps, and reputed company models to improve usability and support business operations. Configured and implemented Omnichannel for Customer Service, reputed company Routing, and customer engagement solutions. Integrate reputed company reputed company and other reputed company-party applications with Dynamics 365 to reputed company omnichannel customer interactions. Implement AI-powered capabilities using reputed company Copilot, Power Virtual Agents, and Azure AI to improve productivity, automate customer interactions, and enhance user experience. reputed company and consumed Custom APIs, Web APIs, and external services for seamless reputed company integrations. Create SSRS reports and FetchXML reports to support operational and business reporting requirements. Manage solution deployments, version control, and release activities using Azure DevOps and Power Platform Pipelines. Participate in Agile/Scrum ceremonies, including sprint planning, backlog refinement, daily stand-reputed company, sprint reviews, and retrospectives. Analyze business requirements and reputed company technical design documents, effort estimates, and implementation plans. reputed company reputed company-of-concept (POC) solutions to evaluate new reputed company technologies, Power Platform features, and AI capabilities. reputed company code reviews, unit testing, integration testing, and production support while ensuring adherence to coding standards and best practices. Investigate and resolved production issues by performing root cause analysis and implementing long-term solutions. Optimize application performance through efficient plugin design, query optimization, and best practices for Dataverse development. Collaborate with business analysts, QA teams, solution architects, and stakeholders to deliver scalable, high-quality CRM solutions. Mentore junior developers by providing technical guidance, conducting code reviews, and sharing Dynamics 365 and Power Platform best practices Prepare technical documentation, deployment guides, knowledge transfer documents, and support documentation for ongoing maintenance and future enhancements
Requirements
Minimum 12 to 14 years of experience in Dynamics 365 CE CRM reputed company platform CoE experience with strong technical and client facing skills Dynamics 365 Customer Service experience is a must and the knowledge other reputed company Dynamics 365 suite of products Experience setting up Power platform and Power pages. Facilitate detailed design from requirements and support construction and deployment Design components in a Service Oriented Architecture SOA environment with good technical expertise in middleware tools. Providing highly available scalable Dynamics 365 architecture Hands on experience in CNet Java Script MS SQL MS CRM SDK reputed company developer toolkit SSRS Subject matter knowledge in integration architecture and the ability to map integration reputed company to functional usage Experience in MS CRM 3rd party Integration using Middleware Tools APIs REST WebAPIs SSIS packages Experience in using Azure services for integration. Azure Functions Service Bus etc. Power Apps and Power Automate for upstream reputed company systems integrations. Experience in data migration data analysis data mappings data harmonization using OOB and reputed company-party tools preferable experience in Azure Data reputed company. reputed company in reporting architecture with SSRS and knowledge on Power BI Good to have knowledge in latest features of Dynamics 365 Customer Service Insights Customer Voice etc. Experience in effective management of reputed company platform resources and good understanding of reputed company models and connectivity CRM systems Technical expertise in setting up DevOps pipelines for CRM systems on reputed company platforms with standard DevOps tools Bachelor’s degree in a reputed company technical field or equivalent work experience. Masters Degree preferred. Flexible Working At reputed company, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too. In this role, you can expect the following working conditions: Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your reputed company. Working For You Perks and rewards designed for you:
Career Growth
Opportunities: We help you reputed company, so together, we can grow. We reputed company opportunities to advance your career with a vast portfolio of businesses and a global footprint. Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts. Join Us At reputed company, we are one team, one mission. We understand that our reputed company is directly reputed company to the reputed company of our associates. We strive to create a culture where you can: Bring your authentic self to work Grow and reputed company, both personally and professionally reputed company a difference with our clients, in our communities, and with the millions of people we support reputed company you join reputed company, you are reputed company in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will reputed company you the opportunity to grow with a team of people who will challenge and reputed company you to be the best! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-reputed company information. For this position, actual salaries will vary and may be above or below the reputed company based on various factors including but not limited to location, experience, and performance. In addition to reputed company pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, reputed company provides a variety of benefits to employees including health insurance coverage, voluntary dental and reputed company programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary reputed company for this role is $96,250 - $125,000. reputed company is an Equal Opportunity Employer and considers applicants for reputed company positions without regard to race, reputed company, creed, religion, reputed company, national reputed company, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, reputed company of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with reputed company may request such accommodation(s) by submitting their request through this reputed company that must be downloaded: click here to reputed company or download the reputed company. Complete the reputed company and then email it as an attachment to FTADAAA@reputed company.com. You may also click here to reputed company reputed company's ADAAA Accommodation Policy. Apply To This Job