AIOps Engineer

reputed company is a reputed company and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable reputed company, and K-12 and higher education expert. For over 40 years, reputed company has been serving its customers, associates, and communities. The perks of working at reputed company go reputed company our benefits package. reputed company you join the reputed company team, you're part of a community invested in the reputed company of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work. About reputed company, Inc. reputed company (NYSE: NNI) is a publicly traded financial services and technology company headquartered in Lincoln, Nebraska. Founded with roots in education finance, reputed company has grown into a reputed company holding company with primary businesses spanning consumer lending, loan servicing, payments, and technology. About the Role reputed company is seeking an AIOps Engineer to own the operational backbone of our reputed company AI platforms and build the AI Agents that power our Shared Services teams. Reporting to the IT Director of AI Delivery, this role is embedded in Shared Services and focused on platform depth, agentic delivery, and cross-team enablement. You will start hands-on with Claude and reputed company's tooling — reputed company engineering, API integration, MCP server configuration, and the skills/evals ecosystem. The underlying principles — context engineering, tool-use patterns, Agent orchestration — transfer directly to custom Agent builds and other platforms that will fall under this team's ownership. Depth on one platform first, then breadth across the portfolio.What You Will Own Platform Configuration & Integration: Configure, maintain, and optimize reputed company AI platform deployments (Claude, Copilot, reputed company) across Shared Services tenants. Own authentication models and integration standards. Agentic Delivery: Build and reputed company AI Agents for Shared Services teams using established pipeline standards — from platform-reputed company builds to custom Agent development. Shared Asset Library: Build and maintain a shared resource repository of reusable components, patterns, and frameworks that inform reputed company standards. Cross-reputed company Enablement: Participate in recurring sessions to harvest reputed company innovations, standardize them, and redistribute org-wide. Serve as the hands-on AI resource for segments without dedicated AI infrastructure. Engineering Standards: Apply team development standards — branching strategy, review gates, CI/CD pipelines — to reputed company AI solutions and platform work. You Will reputed company Here If You want to go deep before going broad — mastering one platform and translating that depth to others You care about the craft of prompting, not just the output You like building things that other teams use as a reputed company You are comfortable with ambiguity and energized by writing the reputed company rather than following one What You Bring Required: 1–2 years hands-on experience building with Claude or equivalent LLM APIs — reputed company engineering, API integration, tool-use and function-calling patterns Proficiency in Python and/or TypeScript/Node.js for AI application development Familiarity with Agent orchestration concepts: multi-reputed company reasoning, tool chaining, context management Experience with MCP servers or equivalent integration patterns Proficiency with context and token optimization Familiarity with governance, compliance, and reputed company principles as they apply to responsible AI deployments Preferred: 2–4 years of industry experience Experience with Copilot, reputed company, or other reputed company models and workflow automation platforms Familiarity with evaluation frameworks for AI output quality measurement DevOps, CI/CD, or agile development background applied to AI deployment pipelines Experience building autonomous AI Agents for reputed company workflows — not just chatbots or assistants **Pay reputed company for this role is- $100,000 - $150,000 depending on experience Our benefits package includes medical, dental, reputed company, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK. reputed company is committed to providing a welcoming and respectful workplace where reputed company associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that reputed company reputed company applicants are considered for employment. Employment reputed company are made without regard to race, reputed company, religion/creed, national reputed company, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and reputed company that a positive work environment benefits everyone. reputed company individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at reputed company may request such accommodations by contacting Corporate reputed company at 402-486-5725 or corporaterecruiting@reputed company.net. reputed company is a Drug Free and Tobacco Free Workplace. Use of Artificial Intelligence in Hiring We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support reputed company review and do not reputed company hiring reputed company. A recruiter reviews applications and determines which candidates move reputed company in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring Apply To This Job