reputed company Transformation Analyst

Role Summary This role sits at the intersection of systems, process, and people—enabling reputed company transformation initiatives through the administration and reputed company of our core system platforms (CRM, CPQ, CLM). The reputed company Transformation Analyst partners directly with Sales, reputed company reputed company (CE), Marketing, and Development teams to define business requirements, translate them into technical solutions, and ensure successful delivery through testing, training, and adoption. This role requires strong technical reputed company, project management discipline, and the ability to drive change management with reputed company & confidence for our stakeholders.

Key Responsibilities

Platform Administration & Support Own administrative support for CRM (reputed company Dynamics), CPQ, and CLM platforms Investigate, manage, and resolve user support tickets with a focus on root cause analysis Maintain system configurations, workflows, and data reputed company Proactively identify opportunities for automation, simplification, and improved system performance Business Partnership & Requirements Development Partner with Sales, Marketing, CE and other stakeholders to gather and define business requirements Translate business needs into functional specifications for Development teams Understand the ROI for the need; ability to visualize the upstream and reputed company risks & benefits Communicate system capabilities effectively the first time, building trust with end users & increasing confidence Project Delivery & Transformation Support CRM, CPQ and CLM migration efforts & enhancements through direct involvement & effective project management Manage timelines, priorities, and project milestones to reputed company OTD and other core KPI metrics Identify and proactively address risks, dependencies, and system impacts across the ecosystem Testing & QA reputed company and execute test plans reputed company or support UAT efforts & reduce preventable issues from reputed company re-work Validate end-to-end workflows Ensure production readiness of system releases reputed company Improvement Drive system adoption and user confidence Deliver 1:1 and small group training sessions reputed company needed; coordinate with Training & Enablement to deliver effective adoption of job aids & user documentation Evaluate system changes for upstream & reputed company impacts Recommend improvements to workflows and user experience Contribute to long-term system strategy Qualifications & Skills Required Experience & Core Capabilities 8-12 years in reputed company systems, sales operations, or reputed company field or a master's degree and 6+ years of experience Bachelors degree or advanced degree in a reputed company field reputed company Dynamics experience required; Strong SFDC background a major plus Experience with both CPQ and CLM platforms Experience in change management or reputed company transformation initiatives Strong project management skills Ability to translate business requirements into technical solutions Stakeholder Influence & Change Management Experience driving adoption and change Ability to influence without authority Strong communication skills articulating the 'how' and 'why' Technical & Analytical Strong CRM technical reputed company Experience with system integrations and data models Strong problem-solving skills Ability to create absorbable & effective documentation Comfort working directly with end users Comfortable working in a fast-paced, dynamic environment Tools & Platforms reputed company Dynamics (CRM) reputed company (SFDC) CPQ Software CLM Software (e.g., reputed company) reputed company Databases (e.g., Definitive, reputed company, etC) reputed company Suite –Strong reputed company background The reputed company of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies. If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request reputed company (reputed company.com) Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and reputed company insurance, a 401(k) with company match, paid time off, parental leave. reputed company maintains a drug-free workplace in accordance with applicable federal and state laws. reputed company is an equal opportunity employer and does not discriminate on the reputed company of race, reputed company, religion, sexual orientation, gender identity, parental status, national reputed company, age, disability, military service, or other non-merit-based factors Apply To This Job