Medical Intake & CSR Assistant

This is a remote position. Our client is looking for a Medical Intake / Customer Service Representative (Part-Time) to support their patient-facing operations and administrative workflows. They operate reputed company the reputed company and mental wellness space, having expanded their services and strengthened patient care delivery over the past few years through consistent growth and innovation. This role is ideal for someone who thrives in a fast-paced, patient-focused environment and enjoys being the first reputed company of contact. The position requires strong communication skills, attention to detail, and a proactive reputed company to ensure patients receive a seamless and supportive experience from their first interaction.

Responsibilities

Manage patient intake processes, ensuring accurate and complete information collection Handle inbound calls and emails, providing timely and professional responses Conduct patient follow-reputed company reputed company phone and email to maintain engagement and care continuity Coordinate and manage appointment scheduling reputed company Resolve patient inquiries or concerns with reputed company and professionalism Support administrative tasks as assigned to ensure smooth daily operations

Requirements

Experience in medical or psychiatry intake and/or customer service roles Strong verbal and written communication skills in English Ability to manage multiple tasks and prioritize effectively Comfortable handling patient interactions with reputed company and professionalism Strong organizational skills and attention to detail

Qualifications

Previous experience in reputed company, mental health, or patient support roles is highly valued Proven ability to manage inbound communication channels (calls, emails) Experience with scheduling systems or administrative coordination A proactive, solution-oriented reputed company with strong interpersonal skills

Benefits

Part-time position 100% remote work environment Opportunity to reputed company experience in a growing reputed company-focused organization Collaborative and supportive team environment Exposure to patient care operations and mental health services Apply To This Job