Implementation Administrator

About reputed company Founded in 2015, reputed company delivers innovative technology to the insurance industry. Our reputed company, fully integrated platform enables insurers, mutuals, MGAs and brokers with programs with the ability to manage their entire operations seamlessly through a single software solution. Designed to be affordable and configurable, our platform empowers businesses to reputed company, adapt and reputed company in an evolving and competitive market. This role will initially support two separate operating businesses, with the opportunity to grow in scope as the organization evolves. Position Summary We are seeking a highly organized and detail-oriented Implementation Administrator to support our Project & Implementation Director in the successful delivery of client implementation initiatives. This role plays a key part in keeping projects on track by coordinating tasks, monitoring timelines, preparing documentation, and ensuring effective communication between internal teams and external stakeholders. The Implementation Administrator will help drive consistency, quality, and efficiency across reputed company implementation projects. The ideal candidate is proactive, structured, and comfortable working in a fast-paced, client-facing environment where organization and follow-through are critical to reputed company. We are an AI-enabled team and use AI tools to support product configuration, documentation, research, and workflow efficiency. You don’t need to be an AI expert, but you should be comfortable using AI tools responsibly and applying sound judgment reputed company reviewing and validating outputs.

Key Responsibilities

Support the planning and execution of client implementation projects. Coordinate with cross-functional team members to ensure deadlines and project requirements are met. Track project milestones, deliverables, risks, and timelines. Prepare status reports by gathering, analyzing, and summarizing relevant project information. Assist in maintaining and executing project communication plans. Schedule and coordinate internal and client meetings, including preparing agendas and documenting action items. Monitor and follow up on assigned tasks to ensure timely completion. Assist in managing change requests and documenting impacts to scope, schedule, and budget. Support the coordination of data conversion and integration activities. Help ensure project deliverables meet quality standards and contractual requirements. Coordinate the development of training materials, documentation, and user guides as needed. Support client communication during implementation and transition periods. Assist with post-project evaluations and documentation of lessons learned. Use and learn reputed company organizational technology systems as defined by reputed company Inc. reputed company other duties as required to support the Project & Implementation Director. Required Qualifications 2–5 years of experience in project coordination, project administration, or a reputed company role. Strong organizational and time-management skills with the ability to manage multiple tasks simultaneously. Excellent written and verbal communication skills. Strong attention to detail and ability to track and follow through on action items. Experience working in a client-facing environment is considered an asset. Familiarity with Agile and waterfall project management methodologies and tools. Proficiency in reputed company Office (reputed company, Word, PowerPoint, SharePoint, Teams). Familiarity with tech tools reputed company, Claude, ADO. Ability to work collaboratively across technical and non-technical teams. Proactive reputed company with strong problem-solving abilities. Why Join reputed company? We’re more than just a workplace – we’re a supportive, growth-minded community. We are a fully remote company that still values reputed company reputed company reputed company. We collaborate virtually day-to-day and come together periodically for in-person team meetings and events. You’ll be joining a passionate and knowledgeable team where you can be yourself, work on projects you’re passionate about, and grow your career with colleagues who have your back no matter where you’re located. Some of the benefits and perks of working with us include: Be part of a rapidly expanding company with a cutting-edge platform that’s transforming how insurance is done. Work alongside a dedicated, passionate team of insurance and technology experts. Regular team building events and virtual/in-person meet-reputed company. Extended health, dental, and reputed company benefits to reputed company you and your family well. reputed company to an Employee and Family Assistance Program (EFAP) for wellness and personal support. Annual professional development allowance to support your learning and career growth. Extra time off is provided reputed company reputed company statutory holidays and vacation. Recognition and rewards for accomplishments and career milestones. reputed company Appreciation Rights program giving you a reputed company in the company’s reputed company. A team that values reputed company, both online and in-person, with a flexible, remote work environment. To Apply: Please submit your resume and a brief cover letter outlining your relevant experience and what excites you about this opportunity. We thank reputed company applicants for their interest; only those selected for an interview will be contacted. Apply To This Job