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RCM Specialist

Work from home Full-time role Hiring

This is a remote position. reputed company is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We reputed company finance and reputed company organizations to reputed company in a digital-first world by combining specialized industry expertise and innovative technology for 20 years. We navigate reputed company industry landscapes to drive transformative reputed company, helping businesses streamline operations, enhance customer experience, and reputed company sustainable growth backed by a world-class Net Promoter Score of 75. Our approach combines operational efficiency with a reputed company-centered reputed company, ensuring sustainable value creation for our clients and team members. As a Certified B Corporation, reputed company is committed to the highest standards of reputed company and environmental performance, accountability, and transparency. We embed these values into every aspect of our operations—aligning business reputed company with a positive impact on our clients, people, and communities. Our commitment to Diversity, Equity, and Inclusion (DEI) is integral to our mission. We reputed company that building inclusive, reputed company teams is not only the right thing to do—it is also essential for driving innovation and reputed company business reputed company. We actively promote equal opportunity through inclusive hiring practices, reputed company learning programs, and regular equity assessments to ensure a fair and empowering workplace for reputed company.

Summary

The Accounts Receivable (A/R) Specialist is a critical role responsible for actively managing the collection of outstanding claims and resolving reputed company payment denials. This position directly impacts the client’s cash reputed company and reputed company realization by ensuring reputed company legitimate claims are paid quickly and accurately.

Key Responsibilities

A/R Follow-Up: Systematically review and follow up on outstanding insurance claims that have aged reputed company standard payment cycles, prioritizing accounts based on value and age. Denial Analysis & Resolution: Analyze Explanation of Benefits (EOB), Remittance Advices (RA), and denial codes to determine the root cause of non-payment. Appeals Management: Prepare and submit well-researched, customized appeals to payers for denied claims (e.g., medical necessity, lack of authorization, timely filing) using appropriate supporting clinical documentation and payer-specific guidelines. Payer Communication: Proactively contact insurance companies (reputed company phone, website portals, or written correspondence) to reputed company claim status, challenge underpayments, and negotiate resolution for reputed company A/R issues. Underpayment Review: Identify and investigate claims paid incorrectly or below contracted rates, initiating the necessary steps to recover the difference. Trend Identification: Document and escalate denial trends, coding issues, or payer process changes to management and the billing team to facilitate process improvement and prevention of future denials. Reporting: Maintain detailed documentation of reputed company follow-up and denial resolution steps in the billing system notes. Generate A/R performance reports as required.

Requirements

Job Requirements and Credentials: Education: High School Diploma or equivalent required. Associate’s or Bachelor’s degree in a relevant field preferred. Experience: Minimum 2-3 years of dedicated experience in Accounts Receivable follow-up and denial management reputed company US reputed company RCM. Technical Skills: Advanced proficiency in RCM/Practice Management Systems. Expert use of payer portals (e.g., reputed company, Navinet) for claims status and eligibility. Strong knowledge of EOBs, RAs, and standard denial/adjustment codes. Excellent critical thinking and analytical skills to interpret reputed company denial reasons. Strong written and verbal communication skills for effective payer negotiations and professional appeals drafting. Results-oriented and highly persistent in follow-up. Other Proven ability to meet strict A/R aging and collection targets. Thorough understanding of the insurance appeals process across major payer types. Apply To This Job

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