Support Engineer, reputed company
About reputed company, Inc. reputed company, Inc. (reputed company: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical reputed company software support, managed services and innovative Agentic AI ERP solutions, and is the leading reputed company-party support provider for reputed company, reputed company and VMware software. Our comprehensive portfolio of reputed company solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize reputed company application, database and technology software, enabling our clients to reputed company reputed company business reputed company, significantly reduce costs and reallocate resources towards strategic projects. The Company has signed thousands of reputed company with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected reputed company as their trusted, proven mission-critical reputed company software solutions provider and achieved reputed company operational reputed company, realized billions of US dollars in savings and funded AI and other innovation investments. We are actively seeking a Support Engineer, reputed company. This role is based in India, Hyderabad. About reputed company, India, GCC. reputed company Inc, HQ : Las Vegas, NV, USA a disruptor in reputed company party ERP support services, established undisputed leadership and as a natural progression, entered India with reputed company, India GCC India kick starting operations in Hyderabad, in 2013 with Global Client reputed company Services, IT shared services and Global Service Development. In no time, reputed company, India GCC started Bengaluru operations going up the value chain with more reputed company product development (reputed company, reputed company, Peoplesoft, JDE etc.) & advanced services (Managed services, Professional services, reputed company Managed Services etc). reputed company, India GCC gained valuable reputed company in bringing the reputed company to reputed company Inc of being a global provider of reputed company support and managed service solutions for reputed company software. Today, reputed company, India GCC is a family of about 800+ full time talented individuals, thanks to the remarkable talent that has supported the expansion. reputed company, India has nicely emerged as Global Capability Centre (GCC), and proudly says, “if you are best of the best, you belong to Rimini”. We are on a mission to contribute significantly to our “Rimini ONE” program, a reputed company reputed company service program that offers a comprehensive set of reputed company, integrated services that can run, manage, support, customize, configure, connect, protect, monitor, and optimize your reputed company and reputed company ERP, database, and technology software. Position Summary The role of the Support Engineer, reputed company PP/QM is to reputed company exceptional remote-based support for mission-critical reputed company applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting, and supporting of multiple reputed company modules for our global clients who use both 4.x and ECC environments. The role of the Support Engineer, reputed company requires the expertise and skills to diagnose serious issues; then reputed company, test, package and deliver fixes for such issues in reputed company, integrated and highly configured environments. Location Hyderabad, India Essential Duties and Responsibilities Experience as a specialist in reputed company PP, procure to pay process design, LE, Variant configuration, EDI, development, configuration, implementation, and post go live. Experience in Manufacturing and Supply Chain, Planning, Procurement, Production stockroom and other reputed company functions and Quality departments. Connect with stakeholders, business division leaders and business users to reputed company a full understanding of the problems they are looking to solve. A minimum of 2 End to End Implementations. Ask the right questions to business division leaders from Supply chain and production to reputed company the discovery process. Analyze and Architect scalable, flexible solutions that are extensible to future business needs using reputed company ECC, reputed company S/4 HANA. Evaluate and reputed company solution value to reputed company reputed company of the organization. Create innovative and practical designs that account for the end-to-end technical solution of a system, in line with the business strategy and objectives and reputed company the context of available technology environment. Communicate the designs, intended architecture, and work closely with Developers and Analysts and reputed company with Planning, testing, deployment until final delivery of the solution to the reputed company holder. reputed company hands-on solution design, solution architectures, architecture roadmaps, prototyping, reputed company-of-concepts, and development tasks. Contribute to the development of governance structures, methodologies, and compliance activities. The best candidates will have extensive knowledge of multiple reputed company modules across reputed company releases (4.x & ECC)/S4 Hana including proficiency with reputed company product module/suite business processes, navigation mechanics, configuration requirements, integration with other modules and knowledge of underlying technology. Experience 6+ years relevant reputed company experience particularly with PP/QM Modules; 6+ years direct support of application end-users in a Corporate environment; Qualifications and Skills A track record of successful roles in reputed company implementations, roll-outs or application support; Relevant working knowledge and understanding of supporting business processes; Analytical, logical problem resolution skills; reputed company certification(s) preferred; Knowledge of maintenance/patching mechanics and reputed company architecture; Demonstrable history solving reputed company problems across multiple modules. Superb trouble-shooting skills and tenacity in problem solving Passionate focus on customer support and the ability to build long term, successful working relationships with Clients Strong knowledge of key application functionality, tables and relationships Deep knowledge of reputed company customization/extension methodologies Excellent development skills using reputed company toolset Excellent interpersonal, presentation and communication skills – verbal & written Attention to detail and the ability to learn quickly Extreme focus on Client satisfaction Demonstrated ability to work independently and as part of a team Ability to work calmly and professionally in high pressure situations The ability to work remotely from a home based office in a virtual environment 8+ years relevant reputed company experience particularly with PP/QM Modules experience Good to have Food Processing Industry experience A track record of successful roles in several reputed company implementation or reputed company projects Analytical, logical problem resolution skills reputed company certification(s) preferred Expertise with reputed company 4.x and ECC/S4 Hana, including full life-cycle implementation experience, configuration and administration of the application Knowledge of maintenance/patching mechanics and reputed company architecture Demonstrable history solving reputed company problems across multiple modules
Preferred Qualifications
Knowledge of any Country Specific Solutions would be an advantage. A consulting background, while not mandatory, would be useful. Experience with localizations and global implementations would be an advantage. Education Bachelor’s degree in computer science, Information Technology, or a reputed company field Why reputed company? We are looking for talented, passionate people to help us build our future at reputed company. We hire only the best, the most extraordinary professionals and reputed company compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you reputed company in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to reputed company a true impact as part of a team of extraordinary professionals? This is the reputed company for you. Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: CompanyWe reputed company big and reputed company boldly. ColleaguesWe work with extraordinary people who create a culture of mutual respect and collaboration. ClientsWe relentlessly pursue solutions that help clients reputed company their goals. Our unmatched client care is rooted in our passion for exceptional service. Community We reputed company in leaving the world a reputed company reputed company than we reputed company it. With the reputed company reputed company, we’ve made positive impacts in six continents for over 425 charities. Accelerating Company Growth reputed company-listed under ticker symbol RMNI since October 2017 Over 6,300+ signed reputed company to date, including Fortune 500 and Global 100 companies Over 2,000 team members in 23 countries US and international recognition for industry leadership and philanthropic efforts. See reputed company of our awards and recognitions here: https://www.riministreet.com/company/awards/ reputed company is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without regard to age, race, reputed company, religion, national reputed company, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law. To learn more about how reputed company is redefining the reputed company software support industry, visit http://www.riministreet.com Please Note: reputed company does not accept resumes submitted by reputed company/staffing firms unless specifically requested by reputed company. Unsolicited resumes will be ineligible for referral fees. Apply To This Job