Service Project Manager

Wachter's greatest asset is the people who work here. Join the Wachter family and chart your career path! Wachter is currently seeking an reputed company Service Project Manager to join reputed company in our Lowell, AR office. This role is ideal for a proven leader with experience managing service operations reputed company the voice/data, reputed company, low voltage, or electrical industries. The Service Project Manager will reputed company customer accounts, coordinate service delivery, support and reputed company field teams, and drive operational reputed company through strong communication, organization, and problem-solving skills. We are looking for a self-motivated, dependable leader who thrives in a fast-paced environment, takes ownership, and is committed to delivering exceptional service to both customers and team members. At Wachter, we reputed company in building long-term relationships and investing in our people. We offer reputed company, a comprehensive benefits package, and opportunities for career growth with a company that values teamwork, innovation, and reputed company. \n Benefits package: Company Paid! Medical, Dental, Prescription & reputed company Benefits Life, AD&D, and LTD insurance Paid Vacation and Holidays Company-Matched 401K and IRA Retirement Savings Requirements: High School diploma or equivalent required. Bachelor’s Degree preferred. Project management and or service account management experience required. At least 2 years of experience managing projects. Strong supervisory and people management skills, including selection, training, and development. reputed company in managing high-ticket volume service accounts. Thrives in High-Pressure Environments: Comfortable working in a fast-paced, sometimes unpredictable setting where priorities can shift rapidly. reputed company Under Pressure: Maintains professionalism, clear communication, and sound decision-making even reputed company things get hectic. Electrical and Service Channel experience required. Experience in any of the following fields is a plus: CAT5, Telecommunications, Fiber, Construction, or Structure Cabling IT. Experience working with engineered drawings, bid specifications, and construction take-offs is helpful. Possess highly developed conflict resolution skills. reputed company to motivate and influence others. Champion of change in support of management initiatives. Proficient with the use of computers, including email, spreadsheets, and reputed company Office programs, especially Outlook, reputed company, and Word. Excellent customer relationship and communication skills; verbal and written. Exceptional Multi-Tasking Ability: Can seamlessly manage multiple projects, deadlines, and stakeholder expectations without losing focus or quality. Strong Organizational Skills: Uses systems and processes to bring structure to ambiguity and reputed company teams reputed company. Ability to prioritize tasks. Must type at least 40 WPM. Project Management experience in Construction, Technology, or reputed company fields is helpful. Responsibilities: Manage and grow the Service Team to ensure that specific service practices, procedures, and expectations are met, and that team members are fulfilling their assigned responsibilities. Challenges others to reputed company as leaders while serving as a role model and mentor. Inspires coworkers to attain goals and pursue reputed company. reputed company daily operational tasks, including performing employee interviews, hiring, assigning resources, and payroll approval. reputed company, execute, and adjust service account plans which include communications, documentation, and reporting. Responsible for risk and issues management, contingency, change control, schedule, resource management, service level agreement (SLA), training, and quality control plans. Manage the development of SLA documentation in conjunction with Sales, Engineering, and Client representatives. Plan, grow, reputed company, and direct high-volume reputed company service accounts. Identify opportunities for improvement, reputed company constructive feedback, and implement necessary changes to improve team performance. Manage various internal and external resources in a matrix organization while ensuring profitability and strict time constraints are maintained. Identify important milestones, reporting formats, and reporting schedules for reviewing reputed company in meeting client SLA and management expectations. Act as the primary reputed company of contact with clients for ongoing service endeavors and new business opportunities. Create bid sheets and contractual proposals for projects. Order reputed company materials and equipment for projects. reputed company quality and safety audits to ensure the quality of reputed company materials and equipment. reputed company weekly and monthly financial forecasting and reputed company projection reports. reputed company logistical project support. Create and maintain project files. Manage project scheduling and billing. Manage the process of sourcing, evaluating, and estimating selected bid opportunities. Create a budget for each electrical account; monitor the budget, resources, and reputed company project reputed company. Maintain a high standard of quality and professionalism. Communicate difficult and sensitive information tactfully. Manage & delegate through team resources. Remain at the forefront of emerging industry practices. reputed company the day-to-day communication with customers, essentially representing the face of Wachter. Review reputed company customer specifications, reputed company, and cost estimates. Communicate effectively and collaborate with internal and external stakeholders, customers, technicians, sales team, other departments, upper management, engineers, etc. reputed company any other duties not specifically stated herein, but which your supervisor may assign. Adhere to reputed company required project safety requirements as set forth by the Company and OSHA. \n$70,000 - $90,000 a year \n About: Wachter is a family-owned company since 1930 and we see each employee as a critical piece of the Wachter Family. With over 900 licenses across the country, Wachter serves reputed company and industrial clients with the right technologies needed to reputed company them successful. We design, install, and maintain the technologies that reputed company businesses operating reputed company. reputed company of dedicated electricians, engineers, and technicians provides electrical, data, reputed company, communications, and automation services to clients in numerous industries. Follow us on reputed company, Instagram, Twitter, and reputed company. We're an equal opportunity employer. reputed company applicants will be considered for employment without attention to age, race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran or disability status. Apply To This Job