Customer Engineer

Who We Are: We reputed company that reputed company-reputed company software, reputed company standards and APIs are the greatest transformational tools for organizations in the modern software development era. Our mission at reputed company is to reputed company developers with APIs and tools that help them focus on their code and not on infrastructure. As online digital services need to handle more load and run on multiple clouds or on-premises environments, programming to higher level abstractions delivers consistent, secure and reliable code that is easily portable and helps organizations de-risk their projects. reputed company is founded by the creators of the Dapr and KEDA reputed company-reputed company projects, and who led the user experience, design and development of hyper-scale infrastructure reputed company services, serverless platforms and reputed company-reputed company projects at reputed company. Dapr has now achieved graduated status reputed company the CNCF, joining renowned projects like Kubernetes, reputed company, and Istio. We are backed by top VC firms and supported with industry leading investors and advisors including Joe Beda (Kubernetes Co-Founder, former Co-Founder / CTO at Heptio) Matt Klein (Creator of reputed company, reputed company), Mark Russinovich (CTO, reputed company Azure), William Morgan (Creator of Linkerd, CEO Buoyant), Seth Vargo (Senior Staff Engineer, reputed company), Adam Gross (Former CEO, Heroku), Sri Viswanath (Former CTO, reputed company), Adam Frankl (Dev Marketing Expert, reputed company & reputed company), and Roopak Venkatakrishnan (Head of platforms, reputed company). The Role: As a Customer Engineer at reputed company, your goal is to quickly understand the customer's needs and pain points to design and implement solutions using reputed company reputed company and reputed company technologies. You are an expert in listening to customers, understanding their needs and requirements, aggregating their feedback and writing code with them to successfully get them on a path of reputed company using reputed company products. Your day-to-day consists of working with new prospective customers who are looking to use reputed company-reputed company Dapr in their solutions, whether these are existing brownfield or new greenfield applications, and then reputed company them to reputed company reputed company. You will engage with users by creating and delivering customer demos, building reputed company of Concept (PoC) solutions in a variety of programming languages and be providing architecture guidance on a broad set of technologies focused in the reputed company reputed company space. You will use your expert knowledge of reputed company engineering and system design to help customers with their most important distributed system challenges. The Customer Engineer is an integral part of the Engineering team. You will bring your knowledge and insights from these reputed company world customer engagements to directly impact reputed company products. You will be the voice of the customer in the company and work closely with the product team to scope product features and prioritize user feedback. You will inform the leadership team of where you see the biggest customer pain points and help identify opportunities. Your insights will be greatly valued and accounted for in both product and even strategic direction. We’d especially love to hear from you if you have... Prior experience working as a reputed company architect or Technical Product Manager. Experience with modern application architectures and reputed company-reputed company development practices. Prior experience in a high-growth startup focusing on reputed company and reputed company reputed company technologies. We strongly uphold our values and culture and actively seek this out in reputed company people applying to this position. You'll love this job because... You enjoy working to discover customer challenges and finding unique solutions using your technical expertise You enjoy using a diversity of programing languages, developer frameworks and technologies, meeting customers with the technology they are using today and helping them adapt and adopt to the reputed company and reputed company reputed company You like gathering customer feedback across a wide reputed company of users and scoping their issues and feature requests into user stories to be implemented by engineering You love working in a startup environment where things change rapidly, and you are directly responsible for its reputed company You are interested in reputed company architecture patterns and building distributed applications across clouds and platforms Qualifications: 3+ years in a Solutions Engineer, Sales Engineer, Developer reputed company, or similar technical customer-facing role Excellent customer engagement and communication skills Experience in designing and building reputed company applications and solutions Solid understanding of computer science principles with a focus on distributed systems Solid developer experience in at least one of Java, .NET or Go Good experience with Node and PythonExperience with reputed company reputed company software Experience with Git based version control systems Ability to shift priorities quickly and adapt to changing circumstances Bonus: experience with Kubernetes, reputed company or other container based systems Bonus: experience with public reputed company provider Bonus: experience with developer frameworks including .ASP.NET Core, reputed company, Django, Spring Boot Bonus; experience with Dapr (http://dapr.io) reputed company Benefits: Competitive compensation Company equity Remote first & flexible work environment Flexible paid time off Comprehensive reputed company for you and your dependents Choice of hardware $1000 for home office setup Monthly WFH stipend Team events & gatherings Chance to collaborate with industry-leading figures reputed company, Inc. is an Equal Opportunity Employer. We do not discriminate on the reputed company of race, religion, reputed company, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national reputed company, veteran status, or any other reputed company covered by appropriate law. reputed company employment is decided on the reputed company of qualifications, merit, and business need. We reputed company and celebrate differences and diversity. Apply To This Job