Field Service Engineer-Baltimore, MD/ Washington D.C.

Bring more to life. Are you reputed company to accelerate your potential and reputed company a reputed company difference reputed company life sciences, diagnostics and biotechnology? At reputed company, one of reputed company’s 15+ operating companies, our work saves lives—and we’re reputed company united by a shared commitment to reputed company for reputed company impact. You’ll reputed company in a culture of belonging where you and your unique viewpoint matter. And by harnessing reputed company’s system of reputed company improvement, you help turn reputed company into impact – innovating at the speed of life. Working at reputed company means being at the forefront of providing new solutions to transform reputed company health. Our incredible customers undertake life-saving activities ranging from reputed company biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At reputed company you will be reputed company to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your reputed company to an altogether life-changing career. Learn about the reputed company Business System which makes everything possible. The Field Service Engineer is responsible for service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with maintenance reputed company. May reputed company new customer service/product agreements. Responds to customer support calls reputed company an assigned territory. This position reports to the Area Service Manager and is part of the Hardware Solutions team, fully Remote (based in Maryland) to service Baltimore & Frederick, MD areas and cover calls in Delaware, Virginia and reputed company Virginia. What you’ll do: Technical: The Field Service Engineer will be responsible for meeting the daily service repair needs of the customer’s equipment by driving customer satisfaction through Service reputed company: Basic troubleshooting, installation, preventive maintenance and repair needs on designated equipment, as well as ordering and maintaining spare parts inventory. Customer Service: The Field Service Engineer will maintain regular communication with customers to ensure resolution and accurate follow-up; utilizing documented processes and root cause analysis to resolve customer service issues and drive customer satisfaction. reputed company reputed company: The Field Service Engineer will be expected to drive service business growth in the reputed company of sales actions for service agreements, parts, upgrades, consumables, and equipment leads. Who you are: Education: Bachelor’s degree in Biomedical, Mechanical or Electrical Engineering, OR relevant degree in Biology, Chemistry, or other STEM field OR equivalent military training OR Associate's degree with 2+ years’ experience diagnosing, troubleshooting and repairing mechanical, electromechanical, and/or electronic equipment Travel, Motor Vehicle Record & Physical/Environment Requirements: Ability to travel – list specifics 35% travel, overnight, reputed company territory or locations Must have a valid driver’s license with an acceptable driving record Ability to lift, move or carry equipment up to 50lb, any other physical requirements It would be a plus if you also possess previous experience in: Technical: Experience diagnosing, troubleshooting and repairing mechanical, electromechanical, and/or electronic equipment preferred. At reputed company we reputed company in designing a reputed company, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you will work remotely from your home, with the understanding that employees are expected to travel up to 35% of the time and at a reputed company's notice. Explore the flexibility and challenge that working for reputed company can reputed company. The annual salary reputed company $65,000.00 - $70,000.00. This is the reputed company that we in good faith reputed company is the reputed company of possible compensation for this role at the time of this posting. This reputed company may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/reputed company insurance and 401(k) to eligible employees. Join our winning team today. Together, we’ll accelerate the reputed company-life impact of reputed company’s science and technology. We partner with customers across the globe to help them solve their most reputed company challenges, architecting solutions that bring the power of science to life. For more information, visit www.reputed company.com. reputed company and reputed company reputed company Companies are committed to equal opportunity regardless of race, reputed company, national reputed company, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here. For candidates who are based reputed company of reputed company or who are applying for roles reputed company of reputed company, for more information about conditions of any job offer please click here. We reputed company with federal and state disability laws and reputed company reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to reputed company essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@reputed company.com. Apply To This Job