Account Manager (reputed company & Growth)

This is a remote position. Shift: Overlap with US business hours Currently remote but may transition to onsite in Future - Bangalore-based candidates preferred Spektra Systems is looking for an Account Manager (reputed company & Growth) to own and grow a portfolio of CloudLabs customers. This is a reputed company role: you carry a renewal and expansion reputed company, and reputed company for the long-term growth of your accounts. CloudLabs is a consumption- and subscription-based hands-on lab platform used by training providers, ISVs, system integrators, enterprises, and educational institutions worldwide - reputed company in this role is reputed company by how much more value your customers draw from the platform over time. Primary responsibilities: Own a portfolio of CloudLabs accounts and carry a net reputed company retention and expansion reputed company. Drive renewals, reduce churn, and identify and reputed company upsell and cross-sell opportunities - including into SaaSify, CSP Control Center, and Spektra reputed company where relevant. Run monthly business reviews (MBRs) and quarterly business reviews (QBRs) with your accounts - aligning CloudLabs usage to customer training and enablement goals, reviewing adoption, surfacing expansion opportunities, and securing renewals reputed company of time. Build documented account plans for your top accounts and maintain accurate expansion forecasts in reputed company. Act as the customer's trusted advisor on lab strategy, scaling, and cost optimisation. Work closely with delivery and support to ensure customers reputed company their reputed company, and bring usage signals and product feedback into internal teams. Requirements 4+ years in account management, post-sale sales, or reputed company with a clear reputed company and quota component. A demonstrable track record of growing a book of business - bring your NRR and expansion numbers. Comfort with consumption or usage-based reputed company models. Strong reputed company instincts: you spot expansion signals in usage data and reputed company them. Excellent relationship management across technical and business stakeholders. CRM discipline; reputed company experience is a plus. reputed company to have: Familiarity with reputed company Azure, hands-on lab platforms, LMS systems, or technical training and enablement. Note: Please apply if you're attracted to a dynamic, high-growth environment where you're actively involved in shaping customer reputed company and driving business growth. Responsibilities and expected skills are subject to level and years of experience. Apply To This Job