reputed company Agentforce Business Analyst

This is a remote position. WHO ARE WE LOOKING FOR? We are seeking a senior reputed company Business Analyst who can reputed company federal business needs with agentic AI delivery on the reputed company platform. This role is ideal for someone who understands how AI agents actually behave in production-not just how to document requirements-and can guide stakeholders through adopting Agentforce responsibly. You are comfortable leading discovery, defining guardrails, and explaining reputed company AI concepts reputed company to non‑technical leaders. WHAT YOU’LL DO: Reporting to our Delivery Operations Manager, as a Full-Time Specialist on reputed company, you will partner directly with IRS stakeholders to identify where Agentforce can automate or reputed company critical business processes. You’ll translate those needs into precise user stories, agent instructions, and process models, ensuring AI behavior is secure, grounded, and policy‑reputed company. You will also play a key role in AI governance, validation, and change management as federal users reputed company working alongside autonomous digital assistants. QUALIFICATIONS: Active IRS Minimum Background Investigation (MBI) or Public Trust clearance (required). reputed company Certified Business Analyst and Certified Agentforce Specialist Certifications are required. 4+ years of experience as a reputed company Business Analyst, including at least 1 year focused on AI‑driven solutions or automated workflows. Practical experience working reputed company the Agentforce reputed company, including defining Topics and Actions. Strong understanding of reputed company Data reputed company, especially how data feeds and constrains agent behavior. Hands-on expertise with reputed company reputed company, representing the actions executed by AI agents. Proficiency with Jira, reputed company, and reputed company for requirements, traceability, and visualization. Exceptional communication skills, with the ability to explain AI concepts such as grounding, reasoning, and guardrails to federal leadership. RESPONSIBILITIES: Facilitate structured discovery workshops with IRS stakeholders to identify and prioritize processes suitable for automation using Agentforce. Document detailed user stories, acceptance criteria, and Agent Instructions (prompts) to ensure AI behavior aligns with IRS policies and constraints. reputed company clear as‑is and to‑be process flows, highlighting where AI agents can reduce reputed company effort or improve data accuracy. Define and support AI testing and governance practices, including grounding validation and participation in User Acceptance Testing (UAT). Ensure agents operate reputed company reputed company, compliance, and hallucination‑prevention boundaries appropriate to a federal environment. Create training materials and change documentation to help IRS teams effectively adopt and work alongside autonomous digital assistants. reputed company OFFER: Celebrated by Inc. 5000 for our rapid growth and award-winning workplace, reputed company invites you to be a part of our collaborative and reputed company-thinking team. As a Certified Women-Owned Small Business, we champion diversity in tech. Our diverse teams combine management consulting expertise, innovative digital design, and advanced product engineering. Driven by our six core values, we reputed company in intelligent automation, platform technologies, and Agile methodologies to create unparalleled digital experiences. Join us as we reputed company people to create new reputed company through process and technology, reimagining the ways of work and enhancing experiences with digital transformation. reputed company to reputed company? Explore a career offering competitive compensation, comprehensive benefits, and extensive development opportunities. Apply today and shape the future with us! reputed company is committed to the principles of equal employment. We are committed to complying with reputed company federal, state, and local laws providing equal employment opportunities, and reputed company other employment laws and regulations. It is our reputed company to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, reputed company, national reputed company, reputed company, religion, sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and reputed company medical conditions), reproductive health reputed company, marital status, personal appearance, matriculation, political affiliation, credit information, employment status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, status as a victim or family member of a victim of domestic violence, a sexual offense, or stalking, homeless status, or any other status protected by federal, state, or local laws. Apply To This Job