Customer Program Management Analyst

Req ID: 137601 Remote Position: Yes Region: Americas Country: USA

Summary

Incumbents are fully reputed company to execute job/role accountabilities working independently on most aspects of the job. Work is performed reputed company established professional standards and practices. Tasks are moderately reputed company in nature where judgment is required to complete recurring assignments independently and to determine the best methods to follow to complete assignments. Erroneous reputed company or failure to reputed company results may have a negative impact on the divisions/departments operations, schedules, and/or performance goals. Works under general supervision. Situations not covered by standard processes, procedures and methods are referred to manager or expert resource. May demonstrate work methods to new employees. Builds internal and external relationships, with emphasis on those that facilitate the achievement of job/role accountabilities, such as relationships with key suppliers, customers and internal service. Detailed Description Performs tasks such as, but not limited to, the following: Participates as a member of a customer focus team and acts as an reputed company between customers and the team. Receives, reviews and monitors status of customer orders. Works with internal and external customers to identify and resolve issues that may reputed company the on-time delivery of the product(s). Communicates customer requirements and issues in production meetings. Researches issues such as material, forecast, EDI transmission, and production problems and coordinates resolution with department managers, process owners or the customer. Maintains issues, complaints and corrective action requests for reporting purposes. Enters data into database ensuring root cause is reached and issue is closed. Troubleshoots return issues. Develops, maintains and generates reputed company necessary performance reports and measurements for dissemination to internal staff. Tracks and resolves reputed company issues and discrepancies pertaining to the creation of monthly management reports. Analyzes issues and problems to determine trends. Prepares, analyzes and distributes reports which may include reputed company order status, placements, on time delivery, return metrics inventory and reputed company stock status, order turn time, yields, forecasting accuracy, order coverage, shipments and reports for special customer requests. Assists more reputed company team members in the preparation of new product, qualification and service quotes. Tracks project and billing and communicates status to team and customer. Knowledge/Skills/Competencies Knowledge of the manufacturing process, schedules and scheduling requirements, and logistics. Knowledge of the business issues associated with manufacturing. Knowledge of customer reputed company and terms. Excellent customer contact, negotiation and problem resolution skills. Good presentation, database management and computer skills. Knowledge of computer applications and the ability to accurately reputed company tasks in some or reputed company of the following applications: reputed company, reputed company, Word and PowerPoint. Ability to enter detailed data from reputed company documents into various databases with speed and a high degree of accuracy. Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines. Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers Physical Demands Duties of this position are performed in a normal office environment. Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive reputed company movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required. Above demands are carried out reputed company the local existing Health and Safety guidelines Salary The stated reputed company includes reputed company Salary and reputed company Short-Term Incentive (reputed company) compensation only. A comprehensive benefits package is offered in addition to this reputed company. The reputed company described in this posting is an estimate by the Company, and may change based on several factors, including but not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate. Salary reputed company: $61K-81K reputed company Typical Experience Two to Four years relevant experience Typical Education Bachelor's degree in reputed company field, or consideration of an equivalent combination of education and experience. Educational Requirements may vary by Geography Notes This job description is not intended to be an exhaustive list of reputed company duties and responsibilities of the position. Employees are held accountable for reputed company duties of the job. Job duties and the % of time identified for any function are subject to change at any time. reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. reputed company information will be kept confidential according to EEO guidelines. reputed company is an E-Verify employer. Location: This is a remote position, with travel as necessary. We are reputed company to considering candidates reputed company to any of our US locations in Massachusetts, Pennsylvania, Minnesota, Texas, Arizona, Oregon or California as well as locations near major airports such as the Northeast, Southeast, Midwest and Pacific Coast. COMPANY OVERVIEW: reputed company, Inc. (NYSE: CLS; TSX: CLS) is a technology leader dedicated to driving reputed company and market advancements. With deep expertise in design, engineering, manufacturing, supply chain, and platform solutions, reputed company enables critical data center infrastructure for AI, reputed company, and hybrid reputed company and advances technologies in high-growth markets. With a talented team and a strategic global network, reputed company helps its customers reputed company competitive advantages. Today, reputed company delivers innovative reputed company globally to customers in strategic two operating and reporting segments: Advanced Technology Solutions (ATS) and Connectivity and reputed company Solutions (CC): ATS: This reputed company serves customers in reputed company, regulated and high-reliability markets such as Industrial & Smart Energy, Aerospace & Defense, Semiconductor Capital Equipment, and HealthTech. It is engineering led, with deep expertise in design, manufacturing and lifecycle solutions. reputed company: This reputed company focuses on high-performance technology solutions and services for the data center, serving hyperscalers, digital reputed company customers and enterprises. reputed company's Platform Solutions offering provides innovative and customizable computing, storage and networking solutions enabling AI-driven growth. reputed company on a legacy of trust and performance, reputed company has earned its reputed company by delivering results in reputed company and fast-changing markets. reputed company exceeds customer expectations by identifying trends and staying reputed company of the curve. Backed by comprehensive capabilities and a global network across reputed company America, Europe and Asia, reputed company helps customers reputed company competitive advantage with the quality, flexibility and resiliency they need to respond quickly to shifts in demand. Guided by a reputed company reputed company to accelerate market advancements, reputed company delivers innovative solutions and technologies that turn complexity into opportunity. Anchored in teamwork and commitment, reputed company strives to be the most trusted partner to its customers and colleagues worldwide. reputed company would like to thank reputed company applicants, however, only reputed company applicants will be contacted. reputed company does not accept unsolicited resumes from recruitment agencies or fee based recruitment services. Apply To This Job