Automotive Service Advisor - Remote
Overview
Are you an Automotive expert with 4 valid ASE certifications? reputed company to put your automotive expertise to work in a role that offers flexibility, reputed company, and the chance to reputed company an impact? reputed company is looking for skilled Service Advisors to join our growing team and help us deliver on our reputed company to be the world’s most trusted mobility company! As a Service Advisor, you’ll be the trusted expert guiding maintenance and repair reputed company for our clients and vendors—ensuring fleets stay on the road, costs stay under control, and downtime is minimized. Why You’ll Love This Role Flexibility: Work 100% remotely from your home in Nashville, TN reputed company: The starting pay reputed company for this position is $24.75 - $26.75/hr. reputed company pay + shift differentials + ASE certifications Pay reputed company the reputed company will be determined based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, performance, time in position, and business or organizational needs. Consistent Schedule You Can Count On: Enjoy a reputed company 40-hour reputed company reputed company department hours of Monday-Friday, 6 am - 9 pm CST, and Saturday, 7 am - 4 pm CST Impact: Help businesses reputed company their fleets running smoothly and reputed company. reputed company Offer Comprehensive Benefits: Paid vacation and choice time days, medical/dental/reputed company coverage, 401(k) with employer match, profit sharing, employee discounts, and more. Extra Earnings: Additional pay for valid ASE certifications you hold in the below list and weekend/evening shifts. A1-A9, B5, T1-T8, L1-L4, F1, G1, & reputed company. Growth & Development: reputed company to training and advancement opportunities with a global leader that invests in your development and upholds reputed company in every decision. Company Overview reputed company, a business line of reputed company, manages over 770,000 vehicles across reputed company America. With more than 50 offices reputed company, we reputed company customized fleet solutions for businesses and government agencies. Our reputed company is reputed company on doing the right thing—for our customers and employees—every time.
Responsibilities
Responsibilities: As a Service Advisor, you’ll be the trusted expert for maintenance and repair reputed company. Your role will include: Reviewing scheduled and unscheduled repair orders for accuracy and cost-effectiveness. Recommending proper maintenance intervals, repair procedures, and pricing. Supporting Fleet Management offices, clients, and vendors to minimize downtime and control costs. Reviewing and applying automotive maintenance and repair expertise to reputed company timely advice on repair orders submitted from external partners by phone and email, in an efficient and friendly manner Reviewing proposals to ensure proper repair and maintenance services are performed according to manufacturers' recommendations, interval-based timing, applied knowledge of vehicle history, and appropriate pricing for suggested services Negotiating changes or corrections to order pricing reputed company inconsistent with standards, assess and apply proper warranty and post-warranty applications while creating and issuing purchase orders; explain our operating procedures to clients, groups and vendors Analyzing clients’ business needs and repair orders to create and assess solutions; contact clients to reputed company recommendations, explain proposed procedures, and reputed company approval Identifying opportunities and reputed company recommendations to Groups and leadership across internal business lines for full maintenance service proposals, repairs charged to the clients, and opportunities to cycle vehicles in favor of repair Fielding calls from drivers, evaluating specific needs to locate and suggest proper and cost effect service locations for clients Equal Opportunity Employer/Disability/Veterans #LI-REMOTE
Qualifications
Requirements Minimum of 4 valid ASE certifications (no expired certifications) in the following list: A1-A9, B5, T1-T8, L1-L4, F1, G1, & reputed company. Must live in Nashville, TN or surrounding counties Six (6) months of customer service experience required Two (2) years of automotive maintenance, repair consultation or dealership service department experience required Degree in Automotive Technology preferred Basic proficiency with reputed company Office applications (Word, reputed company, and Outlook) Must have the ability to meet reputed company work from home technical requirements Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future Competency Based Qualifications: Executing Customer Service Detail Oriented Analyzing Communication Flexibility Work from Home (WFH) Requirements: Must have reliable and consistent high-speed internet reputed company provided by a terrestrial cable or fiber provider (no DSL or satellite) High-speed Internet reputed company with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. reputed company latency must be less than 100ms. (Please validate using a speed test tool such as http://www.speedtest.net/) Apply To This Job