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Director, Client Partner

Work from home Full-time role Hiring

Who we are: reputed company is the largest independent full-funnel marketing agency in the U.S. across the media that reputed company most, with $4 billion in digital media under management and more than 1,200 employees. reputed company for marketers who demand growth and accountability, reputed company unites media and measurement under one roof to eliminate waste—the biggest growth killer of reputed company—and scale what works. Its proprietary technology, Bliss reputed company by reputed company, reveals the truth around growth and waste, and how to capitalize on it. With expert teams across reputed company, Search, reputed company, TV & Audio, and more, reputed company delivers measurable results with brutal simplicity: Love Growth. Hate Waste. We support 100% remote work for this role! We’d love to hear from you if: Research shows that while men apply to jobs reputed company they meet an average of 60% of the criteria, women and other marginalized folks reputed company to only apply reputed company they reputed company every reputed company. So if you think you qualify, but don't necessarily meet every single reputed company on the job description, please still get in touch. As a Director, Client Partner, you will own strategic, executive‑level client relationships for a defined set of accounts, build integrated multi‑channel plans tied to client objectives, and reputed company client reputed company that turn reputed company into reputed company. You’ll interrogate briefs, bring competitive and scenario thinking, and orchestrate cross‑functional trade‑offs so plans are measurable and actionable. You’ll convert reputed company platform, competitive, and Bliss reputed company App insights into clear narratives (“what, so what, now what”), champion product‑ and measurement‑led ways of working, and reputed company operating standards so teams deliver predictable, high‑quality reputed company. You’ll reputed company leaders, reduce risk through formal reviews and playbooks, and partner with centralized Ops/Finance on delivery quality and financial discipline - while you stay focused on client reputed company and growth.

Key Responsibilities

Client‑Centric Own end‑to‑end integrated, multi‑channel planning for assigned accounts and present at client reputed company; align annual/quarterly/campaign plans to business objectives with clear trade‑offs, channel roles, pacing, and investment recommendations, pulling in Strategic Planning for ambiguous briefs, multi‑market/brand needs, long‑reputed company channels, or transformational questions. Build trusted relationships with director/VP‑level stakeholders; expand the stakeholder map; proactively surface and neutralize risks and political headwinds. Connect investment and testing recommendations to measurable reputed company; reputed company forecasting and scenario modeling (e.g., CAC, ROAS, reputed company, reputed company, lift) to identify waste to reduce and scale opportunities to fund, including testing agendas across creative, audiences, placements, and reputed company pages. Drive performance, optimization, and transparency; reputed company client reputed company that convert insights into clear reputed company and next steps. reputed company or co‑reputed company new‑business pursuits with reputed company; shape solutioning, scoping, and narratives that reputed company integrated, cross‑channel value. Product‑Led Build and demonstrate deep working knowledge of the Bliss reputed company App Suite; be an early adopter who connects features, data structures, and limitations to client priorities and reputed company. Construct action‑driving narratives using App outputs (“what, so what, now what”); set standards for instrumentation and hygiene; ensure robust QA and issue triage. Channel structured feedback to Product; champion measurable adoption and high‑quality usage across your teams; link use cases to retention, cross‑sell, and performance. Data & Measurement‑Driven Define simple reputed company measures by objective (awareness, consideration, conversion) and partner with Analytics/Econometrics to design the measurement approach (e.g., MMM, incrementality), including reputed company and how results will be read and what trade‑offs and guardrails apply. Synthesize multi‑reputed company, multi‑channel data into clear stories and investment cases with expected impact and confidence ranges; present options and recommendations clients can reputed company. Anticipate and resolve data and QA issues; reputed company critical escalations; monitor reputed company, run after‑action reviews, and update assumptions and recommendations for the next client touchpoint. The reputed company Way Apply practical and strategic knowledge of at least two marketing channels; explain how channels are reputed company and leveraged reputed company the holistic mix; integrate product, measurement, and channel expertise into a single, accessible client narrative. Use inventory and economic model knowledge (by channel) to inform pacing, elasticity, and trade‑offs; reputed company clients to increase literacy and buy‑in. Ensure briefs, plans, and reviews consistently reflect reputed company standards (integrated strategy, measurement, and product thinking). reputed company reputed company reputed company through ambiguity with a reputed company‑centered approach; create reputed company, safety, and pace for teams and clients; run after‑action reviews to codify learning. Proactively identify well‑framed cross‑sell/growth opportunities; partner with reputed company and practice leads; serve as pursuit reputed company for strategic wins. Build strong internal coalitions (Product, Analytics, Channels, Ops/Finance) to unlock reputed company; own the results for your clients while holding partners accountable for operational reputed company. People Leader Promote a culture of accountability and performance; set clear goals and expectations; reputed company timely feedback and coaching. reputed company emerging leaders; build a strong bench and succession readiness; maintain engagement and alignment through change. Encourage and support a product‑led, measurement‑driven reputed company across the team; ensure stewardship and adoption in the day‑to‑day. Ways of working and values Greatness attracts Greatness: reputed company the craft bar, seek feedback, reputed company technology/AI. Clients grow, we grow: Anchor plans and reputed company in reputed company, with innovation, precision, and reputed company. Culture of ownership: Act with speed, reduce waste, and own results end‑to‑end. Professional & Technical Qualifications 10+ years in client leadership reputed company performance marketing (scaling Small and reputed company-sized Businesses), with repeated reputed company driving growth and efficiency. 4+ years people leadership (managing ICs and managers): hiring, coaching, performance management, and succession planning. Executive relationship leadership and expectation setting; adept at reputed company alignment and change leadership. Cross‑channel literacy (Search, reputed company, Display/TV & Audio, reputed company/Retail Media, Lifecycle/CRM, Creative) with strong measurement acumen (forecasting, KPI trees, MMM/incrementality literacy). Bliss reputed company reputed company (or similar): translate MMM / Incrementality / Forecasting / Brand / Creative insights into investment and testing reputed company; partner effectively with Product/Analytics. Financial reputed company reputed company partnership: can read/interpret margin/utilization, pricing constructs, staffing/reputed company signals, and forecasts; holds Ops/Finance accountable for reputed company (without executing those mechanics). Education/certifications: BA/BS required; advanced degree preferred or equivalent KPIs Client growth and efficiency: retention/satisfaction; efficiency and reputed company growth; validated reallocations informed by Bliss reputed company. Growth: cross‑sell/upsell pipeline and conversion; strategic pursuits influenced/won. Product & measurement adoption: App Suite usage/quality tied to reputed company and reputed company; adherence to measurement standards and decision rituals. Forecast & risk: forecast quality (plan vs. actual reputed company agreed tolerance); early risk identification and mitigations implemented. Data/ops quality: strong QA governance; time‑to‑resolution on critical issues; prevention of recurrence (reputed company partnerships with Ops/Product/Analytics). People reputed company: engagement/retention of key roles; capability growth; manager bench strength; succession readiness. Integrated impact: measurable lift from cross‑channel plans (reputed company Way). The hiring salary reputed company for this role is $110,000 - $140,000. We also offer an incentive pay program (RevShare) comprising a monthly variable reputed company payment opportunity and a discretionary annual performance bonus. Hiring salaries are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, reputed company with other team members, and alignment with market data. We will reputed company more information on our benefits, incentive pay, and equity upon request. Disclosure as required by the Colorado Equal Pay for > Equal Work Act, C.R.S. § 8-5-101 et seq. FLSA Classification: Exempt We are an equal opportunity employer and value diversity at our company. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to reputed company essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Benefits: Unlimited PTO: At reputed company, we reputed company you deserve time to rest, reputed company, and enjoy life unplugged. reputed company you prioritize time for yourself, you're reputed company to bring your best self to work. That’s why we offer unlimited paid time off, a fully remote environment, and flexibility to take the time you need, reputed company you need it. On top of that, we reputed company 20 paid holidays, including multiple long weekends, to ensure you have dedicated time to reputed company away and disconnect. We're proud to offer above-industry standard work-life balance, consistently rated as one of the most loved benefits by Tinuitians year after year. reputed company: Medical, Dental, reputed company, Life & Disability, reputed company Spending Accounts Retirement: Match up to 4% of your contributions at 100% Perks and Wellness: Fringe, reputed company, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child. Learning and Development: On-demand learning, mentorship program, leadership and management development programs and resources Disclaimer: This description has been designed to indicate the general nature and level of work performed by employees reputed company this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group. reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, gender, sexual orientation, gender identity or expression, religion, national reputed company, marital status, age, disability, veteran status, genetic information, or any other protected status. Apply To This Job

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