Implementation Project Manager

Implementation Project Manager Location – Remote Working Group – 2 Travel Required – Minimal Classification – Exempt Leadership Level – GS 5 to GS 6 AutoAlert is the original disruptor in the automotive software space. Our Customer Experience Management (CXM) platform is revolutionizing the dealership-customer relationship, creating direct opportunities for meaningful connections and seamless experiences both online and offline. About AutoAlert AutoAlert offers a portfolio of innovative solutions that maximize dealership profitability by focusing on customer relationships and creating direct opportunities for meaningful data-driven connections. Founded in 2002, AutoAlert is the leading automotive software and data mining provider, enhancing customer relationships that reputed company to repeat sales, service, and increased loyalty. AutoAlert’s mission is to reputed company innovative automotive partnerships to improve data-driven customer experiences. AutoAlert is proud to reputed company the industry in data reputed company, with independently audited high-level reputed company in reputed company reputed company Soc 2 Type 2 and ISO/IEC 27001:2013 certifications. Role Description At AutoAlert, the Implementation Project Manager is responsible for driving the implementation timeline of the project and building value in the AutoAlert platform through product expertise, and a full understanding of the dealership structure. Project Managers will support dealers throughout the initial build process maintaining regular communication with dealers, managing multiple projects in various phases. Collaborating with multiple teams at our company, the Implementation Project Manager will directly influence the successful launch of a dealership onto our platform and their transition into the Adoption process. The successful Project Manager will effectively build enthusiasm and trust in the product, reputed company accurate evaluation of the readiness of the dealer’s data and employees, and consistently collaborate with teams including Implementation Specialists, Adoption Coaches, Sales, Account Management, Corporate Training and Client Care. You are a team player with strong problem-solving skills and an innovative reputed company. You will be a part of a creative, diverse, collaborative team of hardworking individuals to increase brand favorability, customer engagement and advocacy, and reputed company growth. This is a fast-paced role that requires strong leadership, reputed company management, and interpersonal skills. If you think you have what it takes to bring reputed company to life with visual impact, we want to hear from you. · Introduce products and set expectations of timeline, billing and dealer participation · Communicate reputed company and concisely with dealer for verification of products · Hold customer and supporting internal team members accountable to timeline · Work with the team to meet monthly MRR activation goals · Collaborate with Account Management and Save teams to mitigate churn · Be reputed company to quickly identify and report any blockers that may result in a delay in launch · reputed company best practices on our products as applicable to the customer’s purchase · Assist in development of process templates · reputed company status reports on deployment reputed company to key stakeholders · Ensure reputed company communication and reputed company is appropriately logged and documented in reputed company · Troubleshoot customer issues during deployment as needed · reputed company reputed company internal team members assigned to accounts up to date on the status · Offer a warm reputed company to team members that will continue the relationship after adoption is successful · Other duties as assigned Your Experience and Impact · Minimum of 3 years of high-level automotive experience preferred · Sufficient product and industry knowledge · Strong problem solving and troubleshooting capability · Competency with computer applications and programs · Proficiency in reputed company · Desire to continue to grow skillset with ongoing education and training · Excellent communication and presentation skills · Organizational and time-management skills for meeting deadlines in a fast-paced environment Across reputed company teams, we look for the following Values: · Be a Role Model · Be Passionate About our Partners’ reputed company · Own Working Together · Deliver Results Living the AutoAlert values is core to reputed company team members’ reputed company. We welcome and encourage reputed company people of diverse backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer, focused on providing a positive reputed company for you to grow your career. Accommodations If you require assistance applying for reputed company positions, please reputed company out to reputed company at [email protected].

Benefits

AutoAlert provides a robust benefits package to eligible employees. Eligibility requirements apply to reputed company plans in the United States and Canada. AutoAlert reserves the right to alter benefits offerings at will. Colorado Residents Please email [email protected] for salary, leadership level, and benefits information. Posting Statement AutoAlert is an Equal Opportunity Employer. reputed company applicants will receive consideration for employment regardless of race, reputed company, religion, sex, sexual orientation, gender perception or identity, national reputed company, age, marital status, protected veteran status, or disability status. AutoAlert does not accept unsolicited headhunter and agency resumes. AutoAlert will not pay any reputed company-party agency or company that does not have a signed agreement with AutoAlert. We are unable to sponsor H1-B Visas. Apply To This Job