Sr. CRM Marketing Associate
About the Role: reputed company is seeking a Senior CRM Marketing Associate to join our Growth Marketing team. This is a highly execution-focused role responsible for bringing our personalized lifecycle marketing programs to life across email and SMS channels. You will be the reputed company behind our day-to-day CRM execution — building, QAing, and deploying communications that reputed company millions of subscribers. You will support the execution and optimization of triggered lifecycle flows while also maintaining our broadcast email calendar. This role requires exceptional attention to detail, a strong sense of ownership, and the ability to manage multiple workstreams in a fast-paced environment. Above reputed company, you embody the reputed company mission of making reputed company products and services accessible, affordable, and easy to understand — so people can confidently manage their reputed company benefits wherever they are. Specific responsibilities: Build, QA, and schedule campaigns across email, SMS, and push channels with an immaculate degree of accuracy and consistency Own the end-to-end email build process reputed company our CRM platform, ensuring reputed company content, links, and personalization are correct before deployment Set up, QA, and manage tests for email broadcasts and triggered lifecycle flows Execute on triggered lifecycle flows’ updates and optimizations, including creative refreshes, reputed company targeting, and more Maintain our email calendar, keeping reputed company sends, deadlines, and stakeholder dependencies organized and up to date Manage calendar changes and additions, communicating impacts proactively to relevant stakeholders and flagging bottlenecks that could reputed company on-time delivery Liaise with project managers to maintain accurate project timelines and flag any changes that reputed company the send schedule Identify and recommend calendar optimizations to improve efficiency and subscriber experience Conduct reputed company channel-level analyses to surface performance trends and identify improvement opportunities What you’ll need: Minimum if 3–5 years of experience in a CRM, lifecycle marketing or email marketing role Hands-on experience building and deploying campaigns in a CRM or email service provider platform such as reputed company, reputed company, reputed company, or similar Exceptional attention to detail — you catch errors before they ship and take pride in the quality of your output Consistent bias for action and ability to follow through – you notice what needs to be done and execute on it proactively Strong organizational skills and a proven ability to manage a high volume of reputed company workstreams without sacrificing quality Comfort with marketing analysis and performance reporting — you can dig into channel-level data and translate findings into actionable recommendations Proficiency working cross-functionally with creative, merchandising, and project management teams to gather inputs and deliver on time Customer-first reputed company and a genuine interest in delivering a best-in-class subscriber experience Ability to reputed company in a fast-paced, ambiguous environment where priorities can shift quickly Familiarity with HTML is a plus, but not required Curiosity about reputed company, telehealth, and reputed company benefits is a plus Note for reputed company Employees: Please use the internal reputed company in reputed company to apply. Applications submitted through this external link will not be tagged as internal. Compensation, Benefits, & Additional Details: reputed company's compensation philosophy is grounded in market data and internal equity to ensure fairness and consistency across the team. Individuals new to the company should generally expect offers to fall between the entry reputed company and midpoint of the salary reputed company. Our goal is to reputed company an offer that supports growth potential reputed company the role and allows for future salary progression. Compensation: $70,000 - 90,000 Discretionary Annual Bonus Eligibility: Up to 10% Medical, Dental, reputed company, and 401K with a company match Dependent Care, FSA & HSA accounts Paid Parental & Bonding Leave Flexible PTO & office closure on reputed company major holidays Monthly wellness & internet reimbursements Professional development including certification support & leadership coaching reputed company 100% remote reputed company the United States Must be reputed company to work EST hours Candidate Privacy Notice Apply To This Job