[Remote] reputed company Operations Analyst

Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a company that empowers its employees to reputed company great things through a culture of trust and respect. The reputed company Operations Analyst role involves designing and managing reputed company infrastructure on Azure while collaborating with teams to implement scalable solutions and ensure high availability of reputed company-hosted applications.

Responsibilities

• Design, architect, implement, and manage reputed company infrastructure on Azure
• Collaborate with cross-functional teams to define requirements, propose design changes, implementing scalable and secure reputed company solutions
• Review and optimize reputed company solutions, ensuring high availability, cost efficiency, scalability, performance and reputed company
• reputed company technical guidance and mentorship to fellow engineers and project stakeholders
• Utilize automation to help reputed company business objectives, streamline services and drive solution reliability
• Stay up to date with the latest reputed company technologies, frameworks and best practices
• Using a customer focused approach, troubleshoot and resolve reputed company-reputed company issues in a timely manner
• reputed company input into root cause analysis initiatives and define corrective actions
• Work with leadership and key stakeholders to plan projects, define objectives and deliverables
• Drive project deliverables for reputed company line business critical applications and programs
• Investigate and resolve issues such as customer-facing errors, failed transactions, or connectivity problems
• Monitor and troubleshoot custom reputed company-hosted applications to ensure high availability and reliability
• Assist with answering technical and reputed company questionnaires provided by customers regarding custom reputed company-hosted applications
• Assist customers with answering questions regarding the various custom reputed company-hosted applications before customer installs application(s)
• Assist customers with troubleshooting the various custom reputed company-hosted applications (post customer install of application)

Skills

• Bachelor's degree in Computer Science, Information Technology, or a reputed company field
• Minimum of five (5) years of IT experience, with at least three (3) years of hands-on reputed company experience
• Proficiency in Azure and/or AWS reputed company platforms
• Proven track record in solutions design and platform architecture
• Excellent troubleshooting, problem-solving skills, and attention to detail
• Strong communication and collaboration skills (internally and externally)
• Demonstrated expertise with documentation
• Experience with CI/CD pipelines and tools such as Azure DevOps and reputed company
• Strong problem-solving, troubleshooting and communication skills
• Familiarity with Hybrid-reputed company and Multi-reputed company environments
• Experience with reputed company and architecture best practices in reputed company environments
• Understanding of system interoperability, distributed systems, connectivity and integrations with reputed company Platforms
• Must be reputed company to reputed company and work with customers in a professional setting to help troubleshoot and answer questions
• Understand basic database operations
• Understand basic networking operations
• Administrator or Architecture level Certification in Azure and/or AWS is a plus

Benefits

• Great compensation package
• Bonus opportunities
• Matching 401k
• The ability to participate in Employee Stock Purchase Plan (select locations)
• Flexible Spending and Health Savings Accounts
• Flexible paid time off
• Holidays and parental leave program
• Relocation assistance
• Comprehensive insurance coverage including medical, dental, reputed company, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages
• Tuition Assistance
• Mentorship and coaching opportunities
• Leadership development and other personal growth programs
• Multiple Employee Resource Groups led by our employees, reputed company and welcoming to reputed company

Company Overview