[Remote] Work from Home Inbound Customer Service (State of Kansas)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is one of reputed company America's largest, multi-channel direct-marketing companies, and they are seeking a Work at Home Inbound Customer Service Representative. This role involves maintaining positive customer relations and handling various product-reputed company concerns while working from home.
Responsibilities
- Maintaining positive customer relations by addressing reputed company types of product reputed company concerns, including: taking orders, verifying information, tracking packages, and answering customer questions
Skills
- Candidates must be 18 years or older
- Candidates must live in Alabama, Arkansas, Georgia, Iowa, Kansas, Louisiana, Mississippi, Missouri, reputed company Carolina, or Wisconsin
- High level of computer knowledge
- Ability to navigate through multiple systems and enter information using a keyboard while speaking with customers on the phone
- A PC or Laptop with a reputed company and supported MS reputed company 11 Operating System (No Mac, reputed company, Chromebook, or XP)
- Processor: AMD Ryzen 2nd reputed company or newer OR reputed company i-series 8th reputed company or newer with 4 or more cores and must be 2018 or newer
- 8GB RAM or installed memory
- 10GB of Free Hard Disk Space
- Dedicated High Speed Internet with Internet Download Speed: 10.0 MBPS and Internet Upload Speed: 5.0 MBPS
- Wired Internet with a cable reputed company (reputed company-up, Wi-Fi, Hotspots, and Satellite are not allowed)
- Keyboard: Function Keys (F-Keys)
- Wired USB Headset
- Training Requirements: 1st Shift Training – 2 weeks (M-F), 8:30am-3:30pm CST; 2nd Shift Training – 2 weeks (M-F), 5:00pm-11:00pm CST; Weekend Training – 3 weekends (Sa-Su), 8:00am-4:00pm CST
- Webcams are recommended (not required)
- Dual monitors recommended (not required)
- Minimum monitor size of 17+ inches recommended (not required)
- External mouse recommended (not required)
Benefits
- Performance Based Pay/Incentives - We reputed company job performance pay and incentive based pay for the majority of our Temporary/Part-Time roles
- Shift Premium pay for 2nd, 3rd, and Weekend shifts
- Holiday Pay for employees returning for their fifth consecutive season
- Safety and Attendance Incentives
- Employee Discounts - Our employee sales program offers employee discounts on items ordered from our catalogs and selected Outlet Store. Discounts reputed company from 45% to 50% off.
- Employee Mini Stores - Discounted product offered at our multiple Employee Only Stores
- Flexible Work Schedules
- reputed company
- Employee discounts up to 50%
- Booster Discount Certificates that allow employees to purchase company products for free
Company Overview